Furniture Deals NY Corp.

I ordered furniture from this place and paid in full at the time of purchaseThe delivery people were rude and unprofessional not only did they ask me for to remove my couch (which was only there because they came several days early - which was not the delivery date) but they left a huge pile of trash in the middle of my living room which is why I was unable to see the damages to my couchesAdditionally, when I checked the chairs to the dining room set that I also purchased, they were unstableI called immediately after they left about the damaged furniture and the chairs and I was promised for weeks that someone was going to call me backI called multiple times and spoke to several "managers" and no one ever came to fix the furnitureWhen I asked for a refund, I was deniedThis is the worst experience I have ever encountered with a furniture storeMy sister ordered furniture around the same time I did and she experienced the same issueHer furniture was damaged and she w

Revdex.com:At this time, I have not been contacted by Furniture Deals NY Corp. regarding complaint ID ***.Sincerely,*** ***

March *** I went to this store to purchased a bed, I was approved for in credit from a credit card company to purchased the bed, my home was under renovation so after the bed was purchased I asked if the bed could be delivered within a month because I was not quite ready for the bedThat Monday someone called me from the store and told me that they did not have the bed in stock and it would have to be ordered I told the individual (dont remember if I spoke to a man or lady) that I was not in a hurry for the bed so I can wait for it to come inI was told that that I would be told when the bed came in for deliveryThis took place in March, April came heard nothing about the bed May, June, nothing at the end off June I happened to be in the area of the store and I went and in I was told that they needed to see the receipt for the bedI went home got the receipt and called with the receipt number I was told by a lady that they would look into the receipt and get back to me,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This is *** ***I am writing you because I noticed my claim was closed but I have yet to get my things fixed r chagedSomeone from the company came about to weeks ago but did not fix the issue with the chest or the couchI was told that a piece of the couch will be ordered and when they do come back that he will paint my chestI said no I don't want it paintedi wanted a new one like I paid for not you painting thisThe guy did claim to have fixed the bed stating that the first guy put the broads backwards and so he was going to fix itTwo days later the squeak was backSo no they have NOT fixed the issueAnd NO one has called me about the couch or chestLet alone since the day he came one of the drawers is stuck and I can't pull it outPlease help meI am in small claims now trying to file a claim.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I bought a Beautyrest mattress on May **The sales person told me could be delivery on June ***, but I requested the delivery for June ***, on FridayFriday came no delivery, not even a callSo, I called the store waiting long until somebody answered the phone (I was hung up 2x) and I was told I should have it by Saturday, June ***I went to store on Saturday morning to confirm the delivery and I was promised the mattress should be delivery at afternoonThe MATTRESS delivered was completely cheap and of very low qualityIt was not the mattress I ordered, I advised the delivery guy but he said he could not do nothingI went back to the store, I informed the store about wrong delivery and I refused the deliveryA manager told me, they were waiting for Beautyrest delivery soon, so I should have my mattress by June ***I was about to cancel the purchase but I gave them another chanceThe worst mistake I madeOn June ***, I called the store to confirm the delivery, not surprised they did not have the product and promised delivery for Friday, June ***At this point I canceled the order and I was advised if I want to have my money back I should go to the storeThey have the worst customer serviceThe employee gave me such a bad attitude to refund the money to my card, she was arguing with me and I was about to call the policeI feel ELMODA furniture store is not doing enough to correct the problemsIf I did not noticed the wrong mattress delivered, I had paid for a BEAUTYREST mattress and got a cheap oneThis is an unfair, unprofessional practiceI will never buy from ELMODA furniture again

Good Afternoon, In regards to [redacted]: Customer received merchandise and was serviced for the parts that were damaged. The sectional was exchanged as well. We apologize for the delay but...

there were items in [redacted]'s order that were delayed by the manufacturers which delayed the pick up and exchange for her order.

[redacted] received her bench March **, 2015. We apologize for the delay but this particular bench was in back order from the manufacturers. We have to wait for the merchandise to arrive to...

our warehouse to then be able to deliver to our customer. Again, our sincerest apologies for the wait.

I bought a Beautyrest mattress on May **. The sales person told me could be delivery on June [redacted], but I requested the delivery for June [redacted], on Friday. Friday came no delivery, not even a call. So, I called the store waiting long until somebody answered the phone (I was hung up 2x) and I was told I should have it by Saturday, June [redacted]. I went to store on Saturday morning to confirm the delivery and I was promised the mattress should be delivery at afternoon. The MATTRESS delivered was completely cheap and of very low quality. It was not the mattress I ordered, I advised the delivery guy but he said he could not do nothing. I went back to the store, I informed the store about wrong delivery and I refused the delivery. A manager told me, they were waiting for Beautyrest delivery soon, so I should have my mattress by June [redacted]. I was about to cancel the purchase but I gave them another chance. The worst mistake I made. On June [redacted], I called the store to confirm the delivery, not surprised they did not have the product and promised delivery for Friday, June [redacted]. At this point I canceled the order and I was advised if I want to have my money back I should go to the store. They have the worst customer service. The employee gave me such a bad attitude to refund the money to my card, she was arguing with me and I was about to call the police. I feel ELMODA furniture store is not doing enough to correct the problems. If I did not noticed the wrong mattress delivered, I had paid for a BEAUTYREST mattress and got a cheap one. This is an unfair, unprofessional practice. I will never buy from ELMODA furniture again.