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Furniture Extreme

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Furniture Extreme Reviews (3)

At this time, I have been contacted directly by Decorative Hardware Direct, Inc regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] The business replied to my email and advised that I could mail the item back and upon receipt I... may get a refund. I just had to spend $90 mailing it to China. Keep in mind I purchased this from a US business allegedly in New York. Therefore, the matter isn't resolved on several issues. 1. Paying $90 to return it when I bought from a US company is inappropriate 2. Still no refund and I'm hoping I receive one once this gets to China. Thanks for your efforts on this issue. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Decorative Hardware Direct, Inc regarding complaint ID ***.Sincerely,*** ***

At this time, I have been contacted directly by Decorative Hardware Direct, Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
The business replied to my email and advised that I could mail the item back and upon receipt I...

may get a refund.  I just had to spend $90 mailing it to China.  Keep in mind I purchased this from a US business allegedly in New York.  Therefore, the matter isn't resolved on several issues.  1.  Paying $90 to return it when I bought from a US company is inappropriate 2. Still no refund and I'm hoping I receive one once this gets to China.  Thanks for your efforts on this issue.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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Address: 9639 Macleod Trail SW, Calgary, Alberta, Canada, T2J 0P6

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