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Furniture Guys LLC The

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Furniture Guys LLC The Reviews (2)

Review: On April 28, 2014 we bought a sectional couch from [redacted](owner) We payed $1300 with our debt card. We were told that since we wanted a certain color it would take 6-8 weeks to get it in. We heard nothing. I started calling the store and leaving messages on 7/1/14 (week 9) I continued to call and leave messages, On 7/14/14 (week 11)The owner [redacted] left a voice mail. He had been sick and was not in the store and that he would try to get our couch that weekend. Nothing I made more calls, sent emails. The owner, [redacted] called me back on 7/24/14 (week 12) He told me he has been sick and not at work and no one works with him to deliver the furniture. I asked if we could go to warehouse and pick it up, [redacted] said no but to give him until the beginning of the next week and he would have it delivered. That time came and went no call from [redacted]. On 7/31/14 (week 13)I contacted my bank to dispute charges since we never received the couch we paid for but because I waited so long( being nice and giving [redacted] the benefit of the doubt) they were not able to help. I again called and left messages asking for a refund. [redacted] left a message 8/6/14 with the more of the same, maybe next weekend. I returned his call again no answer. I left message that we could not wait any longer and were buying a couch from another company and again asked for a refund. No response. 8/22/14 I left another message that since we have not heard back we would have no choice other than filing a lawsuit against him. No response.Desired Settlement: I want to have the money that we paid [redacted], The Furniture Guys refunded in full

Review: On June 21st 2014 I bought $2,700 dollars worth of furniture and Kitchen cabinets from [redacted] at The Furniture Guys, LLC under invoices #[redacted] and #[redacted] with a verbal agreement the cabinets could be delivered in approximately three weeks. I called mid July and left a message to say I would be on vacation late July and was having carpet installed August 7th, and could I get the delivery after the carpet, no response. I called after vacation and left a message, no response. I have called over 30 times concerning my $2,700 dollar order and left messages, no response. I was hoping to move in next week, but thats not happening.Desired Settlement: I would like a call back to discuss my order and know he has not closed up. Or if the order cant be filled, a refund.

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Description: FURNITURE-RETAIL

Address: 4898 Campbells Run Rd, Pittsburgh, Pennsylvania, United States, 15205

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