Business response taken over the phone by Revdex.com staff (**)
Aric A*** indicated this is the first time he has heard of this complaintThe consumer has not contacted the store directlyThe store is not able to refund the consumer but the box spring sounds like it is still under warranty and they
will be happy to make the exchangeThe consumer should contact Aric or Jacob at 440-992-to arrange the exchange
Business response taken over the phone by Revdex.com staff (**)
Aric A*** indicated this is the first time he has heard of this complaintThe consumer has not contacted the store directlyThe store is not able to refund the consumer but the box spring sounds like it is still under warranty and they
will be happy to make the exchangeThe consumer should contact Aric or Jacob at 440-992-to arrange the exchange
We had to wait for Approval From the manufacturer..Service has been scheduled..thanks Aric