Fury Unlimited

RESPONSE TO COMPLAINT ID ***The customer had a problem with his private mailbox (PMB)He was sent a magazineseveral months ago, and It was returned to usWe asked the customer If we couldresend the magazine to his home address which we had on file from a previouspurchase
He refused, so we sent the magazine again to his PMBWe did not chargehim to resend ltHe received the magazineHe later sent us a change-of-addressrequestThe request was for us to send all future shipments to the home address thathe had originally refused to let us use for shipmentsRegardless, the request wasreceived and noted.The Revdex.com should take note of the customer"s settlement request which Includes astatement suggesting that we accept and respond to his emalls regarding his onlinewlkl or for anything else that he may needWe have no such obligation to this customer.It Is obvious to us that this unreasonable customer will not be satisfied with anything.He Is threatening frivolous litigation, yet does not want a refundOur only choice Is torefund him for the remaining portion of his subscription and terminate any futuredealings with him.The subscription price was $** + $** slh for four Issues (separate mailings)Thecustomer paid via money order, and has received one IssueThe refund Is In theamount of $*** which Is for the three remaining Issues plus the associated shippingchargesThe money order refund was sent via USPS Certified Mall on November 29th,The Certified Mall reference number Is *** *** *** *** ***

Review: FURY is solely run by [redacted]. He created the [redacted] Magazine, which I have a subscription for. He shut me out of his e-mailing address to the point where all e-mails come bouncing back. I had to get a third party to talk to Pelonis to change my address back to an older one that he has on file; he responded by telling me to snail mail him a letter for it, which is ridiculous, abusive and unprofessional. I worked for 11 years under near-miserable circumstances with a rare illness and never complained, as this is inexcusable. I mailed one letter in regards to the address change (since the current issue is being distributed) but Im not doing that again. Why should I have to snail mail correspondence when an e-mail will suffice?Unless Pelonis agrees to a list I will be providing to mend this situation, in early 2015 I will be seeing my consumer affairs attorney in regards to another matter, which I will bring this up with her as well. Perhaps he didn't do anything that could lead to any kind of litigation, but if he did, he will be paying hundreds, if not thousands of dollars in my attorneys fees, damages and the like.Desired Settlement: If the magazine was sent to my former box, I need to know so it can be sent back, then [redacted] needs to re-mail it to my current address if he didn't change it, along with no charge to me. He also should never block me again, nor have a third party get involved, along with answering e-mails when I have wiki information or anything else from him that I need. He should also not force a refund on me, refuse an order and ship one to me if someone else is paying (since he won't take money orders).

Business

Response:

RESPONSE TO COMPLAINT ID [redacted]The customer had a problem with his private mailbox (PMB). He was sent a magazineseveral months ago, and It was returned to us. We asked the customer If we couldresend the magazine to his home address which we had on file from a previouspurchase. He refused, so we sent the magazine again to his PMB. We did not chargehim to resend lt. He received the magazine. He later sent us a change-of-addressrequest. The request was for us to send all future shipments to the home address thathe had originally refused to let us use for shipments. Regardless, the request wasreceived and noted.The Revdex.com should take note of the customer"s settlement request which Includes astatement suggesting that we accept and respond to his emalls regarding his onlinewlkl or for anything else that he may need. We have no such obligation to this customer.It Is obvious to us that this unreasonable customer will not be satisfied with anything.He Is threatening frivolous litigation, yet does not want a refund. Our only choice Is torefund him for the remaining portion of his subscription and terminate any futuredealings with him.The subscription price was $** + $** slh for four Issues (separate mailings). Thecustomer paid via money order, and has received one Issue. The refund Is In theamount of $[redacted] which Is for the three remaining Issues plus the associated shippingcharges. The money order refund was sent via USPS Certified Mall on November 29th,2014. The Certified Mall reference number Is [redacted].