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Fuse Energy, LLC

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Reviews Fuse Energy, LLC

Fuse Energy, LLC Reviews (13)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, This is exactly the type of run around I keep receiving from this companyThey received the tax documents for all the properties and didn't bother to notify me until MarchThey paid their portion, but didn't pay their late penaltiesThey asked if I would pay them and they would reimburse meI sent the documents to my lender and they paid all remaining fees and all the penalty feesNow they are trying to put it all on me for it being lateAs for the driveway, they only fixed the cement part of the driveway that they damagedThey said it was to cold to repair the asphalt and needed to wait for warmer weatherI contacted Wes twice in July and he said he would send his team out to do the repairsThey never showed up either time and now I can not get him to respond at all! The only responses I get are through the Revdex.com Site and then they fail to complete their promises

Rvision's Superintendent has been in touch with [redacted] and has had Concrete scheduled for two weeks and will be repaired Monday amThis issue is resolved

Good Afternoon, We sincerely apologize for any frustrations and we are working with the homeowner to complete her list We try our best to make the homeowner happy and do not take this lightly From my understanding per our Construction Manager, the main issue has been resolved Two other items are pending the homeowner's second opinion For any future problems please contact [email protected] who is now in charge of our Warranty DeptThank you

Fuse sometimes works with the PACE program to offer financing to homeowners for energy-related home improvements and state and local governmental bodies implement PACE programsThis is the case in Fresno. To be clear, we do not present ourselves, in marketing or in person, to be
representatives of any state or local governmental bodiesHowever, PACE financing is often a smart option for financing energy home improvements so I’m sure the representative explained how the PACE program works. Our records indicate that this customer’s account was cancelled and closed out immediately after he called. Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be
satisfactory to me From: Valerie Monti [mailto:[email protected]] Sent: Tuesday, August 04, 7:AMTo: drteamSubject: RE: You have a New Message from Revdex.com Regarding Complaint #*** I am happy to inform you that yesterday they came and removed all the dead tree parts and put up my fence so you can close this complaint out. Thank you

The Facts*** did not buy a home from RVision (not our customer)RVision did not break his drivewayRVision has tried to assist in getting the driveway fixed for *** by assisting in contacting the company that broke the drivewayThe driveway is fixedThe asphalt is now his new complaint which again is not RVisions fault we are just the middle man trying to help *** get his driveway fixed.*** did not pay his taxes on time RVIsion and *** owned three adjoining properties so they where all on one tax billRVision paid there taxes but *** did not pay his until June Rvision only owed taxes on LOTS not HOME + LOTTherefor ***s tax % was on $versus RVisions taxes where based on a lot $a pieceTherefor RVision only owed a late fee on $each for one month late*** continued to wait till June four months later adding more late fees at a higher percentageHe says we owe $which the late fee all together was not that high at that time so there is no way we owe thatI asked him to send me his bill (June 16,via text)? *** *** ** *** *** *** *** *** showing he paid the late feeHe has not sent the late fee receipt.He said we do not contact him other than Revdex.comNot true I have sent him many text messages he does not respond at all.I have been in touch with the contractor who originally broke his driveway and am waiting on a response from them to let *** know what the remedy is for the asphalt. If he does not send us the reciept for the late taxes with his and RVision's portion we can not pay him

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

Good Morning, Sincere apologies for this issue and the way it was handled We are happy to inform that we have resolved it with the homeowner and hoping the repairs made will fix the problem permanently.Please let us know if you have any questions or concerns. Thank you,Denise
N***RVision Homes, LLC***

We have received this notification and will be responding once we have gathered all information to answer properly Thank you, RVision Homes, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined
that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
This is exactly the type of run around I keep receiving from this companyThey received the tax documents for all the properties and didn't bother to notify me until MarchThey paid their portion, but didn't pay their late penaltiesThey asked if I would pay them and they would reimburse meI sent the documents to my lender and they paid all remaining fees and all the penalty feesNow they are trying to put it all on me for it being lateAs for the driveway, they only fixed the cement part of the driveway that they damagedThey said it was to cold to repair the asphalt and needed to wait for warmer weatherI contacted Wes twice in July and he said he would send his team out to do the repairsThey never showed up either time and now I can not get him to respond at all! The only responses I get are through the Revdex.com Site and then they fail to complete their promises

Rvision's Superintendent has been in touch with [redacted] and has had Concrete scheduled for two weeks and will be repaired Monday 10 am. This issue is resolved.

Rvision Homes LLC,Is in the process of rectifying this complaint. Due to all the rain we were unable to get equipment on the property.

Good Afternoon, We sincerely apologize for any frustrations and we are working with the homeowner to complete her list.  We try our best to make the homeowner happy and do not take this lightly.  From my understanding ... per our Construction Manager, the main issue has been resolved....

 Two other items are pending the homeowner's second opinion.   For any future problems please contact [email protected] who is now in charge of our Warranty Dept. Thank you.

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Address: 20510 Fm 1488 Rd, Sacramento, California, United States, 77355-1678

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www.fusenrg.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Fuse Energy, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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