Fused Hawaii

Aloha, The customer purchased a Customized Final Sale itemThe item is handmade and listed as Final Sale on our websiteA discount of 75% was given on the item when purchasedShe then requested a change of address when the order was already being processedThe change of address was done and
the tracking number providedThe delivery confirmation was also provided by the postal service when the delivery was madeUnfortunately, she claimed the package did not arrive to her location in time and requested a refund to be madeEven though it was an item purchased on a final sale, the item was shipped out in a timely matter we still issued the refund of this product to the customer just to provide a quality serviceWe are unable to do anything furtherWe have shipped out the product to her as well as issued her a refund and she still is unsatisfied. Mahalo,Fused Hawaii