Sign in

Fusion Dental Group

Sharing is caring! Have something to share about Fusion Dental Group? Use RevDex to write a review
Reviews Fusion Dental Group

Fusion Dental Group Reviews (1)

Review: On or about July 2013, requested release from orthodontics contract for my son who was only able to be seen only on Wednesday's at [redacted] office location in order to transfer to another orthodontics in [redacted] area. Was told it was possible, I was provided via fax a breakdown of what needed to be reimbursed to Insurance and what funds would be refunded to patient/guardian. Fusion Dental provided necessary records to new Orthodontics provider by September 2013, but it took until December 2013/January 2014 to provide refunds to Insurance. Insurance now reflects they are making payments to new Orthodontics provider; however, I have not received refund of patient funds in order to make patient payment to new Orthodontics provider, and I am paying $300 per month (of what should be approximately $100 monthly payment).

I have called Fusion Dental in regard to this over the past three weeks (mid-to-late January until now) and was informed that their Practice Manager has taken this case for resolution. Last Friday, 31 January 2014, when I called and indicated my previous two calls and a note the receptionist was leaving on the Practice Manager's door/workstation that morning had not resulted in call, I was informed that the Practice Manager has their caseloads from two practices was busy and was not avoiding my calls. As of today, 3 Feb 2014, when I called, I have left message, been told she is at lunch, or not there; and I have not received a return phone call as to the status of this case.

Previously, I have been told (by other than the Practice Manager) it would be another five weeks. I have been told this at least twice and it is time it be resolved.

Fusion's Practice Manager is at their [redacted], VA facility [redacted], VA [redacted] phone number ###-###-####Desired Settlement: Return call and refund patient fees by 1 March 2014.

Check fields!

Write a review of Fusion Dental Group

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Fusion Dental Group Rating

Overall satisfaction rating

Description: Dentists

Address: 20955 Professional Plaza, Ashburn, Virginia, United States, 20147

Phone:

Show more...

Web:

This website was reported to be associated with Fusion Dental Group.



Add contact information for Fusion Dental Group

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated