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Future Home Technology Reviews (3)

Revdex.com:At this time, I have not been contacted by Future Home Technology regarding complaint ID ***. Their lack of communication continues to be most frustrating.Sincerely,*** ***

Review: I experienced numerous different unsatisfactory issues with the company, however the primary reason for this particular complaint is the lack of response to my request for a refund for certain items that were supposed to be supplied by Future Homes, were included in the price I paid to Future Homes, but I ended up having to obtain elsewhere and paying someone else. After 4 months of trying to communicate with them, they would not even respond to the question WHEN they expect to deliver & install the items. Future Homes' lack of communication and delays in completing their work made it necessary for me to purchase & have installed at additional expense certain items needed in order to obtain a Certificate of Occupancy on my new home. The items are: 2 bathroom vanities, 3 ceiling fixtures, and 2 toilet seats, all of which were already included in the price I had already paid to Future Homes. The kitchen & some flooring were also not completed, but since they were not needed to obtain a CO, I did not need to purchase those items on my own. Eventually (6 months after the house was delivered) they finally completed the kitchen and a representative mentioned they need to get a refund to me for the items I had to purchase on my own, but no refund has been received as of this date. I sent them a letter requesting the refund of $1,824.30 in writing but have still received no response.Desired Settlement: Personally, I feel they owe me more than what I am requesting. The set crew they hired did unsatisfactory work putting the house together. The house pieces were not properly aligned causing major issues finishing the inside at the seams, some of which are still visible. Their delays getting the roof on has caused me issues with mold, some of which they fixed, others I've just cleaned up myself. But at this point I just want a refund of the $1,824.30 I paid to purchase & install the items I needed to have completed for the CO when Future Home would not even give me the decency of a response to the question of when they thought they'd be able to provide & install those items.

Consumer

Response:

At this time, I have not been contacted by Future Home Technology regarding complaint ID [redacted]. Their lack of communication continues to be most frustrating.Sincerely,[redacted]

Our home build was a disaster from day one. They rushed us and never gave us a single paper stating what we had chosen but I fortunately had dozens of emails to proove our choices. Half the house was built with 9 ft ceilings and the other half with 8 ! It took months and aggravation to get them to correct the situation. They put 2 ft sofits in the kitchen, which all had to be removed, and the walls and ceilings repaired because the sofits would have allowed for a SIX INCH BACK SPLASH. There is not a single wall that is level, nor a corner that is square. They shorted the builder on every bit of material for the exterior making the the job run months over. They delivered the wrong kitchen cabinets and when they took them back the took the bathroom sinks, vanities, and faucets as well as the sink and faucet for the kitchen and NEVER replaced them. They have delivered the wrong window for the bathroom 5 times and we still don't have the right one. And these issues are just the tip of the ice berg. These people are the worst modular builders on the planet and I would not recommend them to an enemy.

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Description: HOME BUILDERS

Address: 33 Ralph Street, Port Jervis, New York, United States, 12771

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