I have read the "complaint" The information provided to the Revdex.com has been incorrectly stated We initially found that Ms [redacted] lied on her rental application which automatically disqualifies any applicant but we decided to overlook that and work with her anyway As we proceeded with the application process Ms [redacted] was very difficult and disrespectful After approving her application and notifying her that her application was approved, we then informed her that she needed to come in to pay the security deposit for the property that she applied for Ms [redacted] failed to do so Another family applied for the same property Their application was approved and they immediately paid the security deposit to secure the property Prior to showing the other family the property, we notified Ms [redacted] that we had someone else interested in the same property that she applied for and that if she really was interested in renting this particular property, that she would need to come in to pay the security deposit, She failed to do so We informed Ms [redacted] that the property she applied for was no longer available and informed her of another property She was very agitated by this fact and stated that "people don't look out for you like they used to" We reminded her that this is a business and that we have an obligation to our Property Owners to rent their property in the shortest time possible and that we cannot take a property off the market without a security deposit From that point Ms [redacted] was very nasty, rude and disrespectful with my entire staffShe did not want to comply with our rental procedures and requirements She was very accusatory of my business being a scam and cheatsIt was at that time that I very calmly told Ms [redacted] that she has alienated my entire staff and has been very disrespectful to everyone she dealt with in my office I further told her that I did no think this would be good for either party going forward I gave Ms [redacted] a full refund of her application fee and the full amount of the security that she paid Ms [redacted] was very unapologetic for her actions and behavior towards my staff
The worst property management company ever! I have an outstanding rental history! I have received my full deposit back from past two rentals, I just want to make that clearMaintenance issues, don't expect prompt service, you are a check not a priorityEvery month's they do home inspections, which is fineHowever a week later be prepared to get an email stating they are charging you for somethingI was told my yard was not properly cut, and was going to be reinspectedMind you my yard looks better than 90% on the blockThe minute I mentioned going to legal the ordeal was droppedHowever, while at work, my neighbors witnessed company coming to my house taking picturesMy wife and I meticulously care for every property we rentBeing military I am scheduled to PCS, upon giving my day notice, the first thing I am told is that the rent will not be proratedMind you I will be leaving on the 10thThe lady at the desk Tammie is by far the rudest individual I have ever metThis company goes out of its way to screw over its tenantsI will be reporting them to jag, and housing to get them black listedRead all the reviews, multiple sites have themI promise if it's positive, its written by an employeeI have come to terms with cutting my losses, however if I can prevent anyone else from making the same mistake I am going toI WILL be taking hundreds of pictures upon leaving, expecting them to have reasons not to give me my deposit back, at which point I will employ an attorneyThere are plenty of other rental companies here in [redacted] How they have a C rating on here is beyond me, it should be an F, and removed from Revdex.com
I have read the "complaint" The information provided to the Revdex.com has been incorrectly stated We initially found that Ms [redacted] lied on her rental application which automatically disqualifies any applicant but we decided to overlook that and work with her anyway As we proceeded with the application process Ms [redacted] was very difficult and disrespectful After approving her application and notifying her that her application was approved, we then informed her that she needed to come in to pay the security deposit for the property that she applied for Ms [redacted] failed to do so Another family applied for the same property Their application was approved and they immediately paid the security deposit to secure the property Prior to showing the other family the property, we notified Ms [redacted] that we had someone else interested in the same property that she applied for and that if she really was interested in renting this particular property, that she would need to come in to pay the security deposit, She failed to do so We informed Ms [redacted] that the property she applied for was no longer available and informed her of another property She was very agitated by this fact and stated that "people don't look out for you like they used to" We reminded her that this is a business and that we have an obligation to our Property Owners to rent their property in the shortest time possible and that we cannot take a property off the market without a security deposit From that point Ms [redacted] was very nasty, rude and disrespectful with my entire staffShe did not want to comply with our rental procedures and requirements She was very accusatory of my business being a scam and cheatsIt was at that time that I very calmly told Ms [redacted] that she has alienated my entire staff and has been very disrespectful to everyone she dealt with in my office I further told her that I did no think this would be good for either party going forward I gave Ms [redacted] a full refund of her application fee and the full amount of the security that she paid Ms [redacted] was very unapologetic for her actions and behavior towards my staff
The worst property management company ever! I have an outstanding rental history! I have received my full deposit back from past two rentals, I just want to make that clearMaintenance issues, don't expect prompt service, you are a check not a priorityEvery month's they do home inspections, which is fineHowever a week later be prepared to get an email stating they are charging you for somethingI was told my yard was not properly cut, and was going to be reinspectedMind you my yard looks better than 90% on the blockThe minute I mentioned going to legal the ordeal was droppedHowever, while at work, my neighbors witnessed company coming to my house taking picturesMy wife and I meticulously care for every property we rentBeing military I am scheduled to PCS, upon giving my day notice, the first thing I am told is that the rent will not be proratedMind you I will be leaving on the 10thThe lady at the desk Tammie is by far the rudest individual I have ever metThis company goes out of its way to screw over its tenantsI will be reporting them to jag, and housing to get them black listedRead all the reviews, multiple sites have themI promise if it's positive, its written by an employeeI have come to terms with cutting my losses, however if I can prevent anyone else from making the same mistake I am going toI WILL be taking hundreds of pictures upon leaving, expecting them to have reasons not to give me my deposit back, at which point I will employ an attorneyThere are plenty of other rental companies here in [redacted] How they have a C rating on here is beyond me, it should be an F, and removed from Revdex.com