G & G Appliance

Hi I have a new leaking Maytag dishwasher (never used) which G&G Appliances have inspected and said is due to a shipping and not a manufacturing defect. I bought this from appliance connect. They want me to send the technician report before they will replace the unit and G&G will not give me the report. Also Maytag have washed their hands of the issue even though the damage could have occurred when teh unit was loaded at their factory. Never use G&G they don't even understand what customer service means

Revdex.com:At this time, my complaint, ID *** regarding G & G Appliance has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Revdex.com:At this time, my complaint, ID [redacted] regarding G & G Appliance has been resolved.
They took care of the repair and apologized for not answering my calls or responding to my email that they confirmed they...

received.  No mention was made of this Revdex.com complaint however.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Review: .I have a problem with my refrigerator,wich is in warranty, so I call the [redacted] comp an they make an appointment for me with g&g applince for july ** 2015. Somebody came on thursday july ** and he said that he don't have the part and he has to order it and it take 2-4 days.from there on nothing .I cal them every day 5-10 times and I left messages they neveranswer and never callbackDesired Settlement: Finish the Job

Consumer

Response:

At this time, my complaint, ID [redacted] regarding G & G Appliance has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]

Review: Based on listing of authorized repair companies for Frigidaire, I called G&G Appliance Service. I reached someone by phone immediately and scheduled a service visit. I even told them which part was needed for the leak in our dishwasher. Serviceman came without part on Tuesday, November **, 2015. He told me that they don't bring parts because no one wants to pay for them (I had already given the ok for the $40 part). I was informed that I did not need a part, just an adjustment and if the dishwasher was still leaking to call them on Wednesday (11/**) and he would come with the part on Friday (11/**). I left a message on Wednesday. No return call. No one came back and I tried calling 3 times on Friday. I also sent an email. By Monday (11/**), I called them. First call was cut off.

Second call was full of static but I managed to leave a message. Today (11/**) I get an endless loop of press 1, etc. The labor charge was a flat rate good for 3 months.Desired Settlement: Deserve a call back, and they should complete the job.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding G & G Appliance has been resolved.They took care of the repair and apologized for not answering my calls or responding to my email that they confirmed they received. No mention was made of this Revdex.com complaint however.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]