G & W Vendors

Stacy- We apologize for any inconvenience this may have caused Mr. MikeIt is our policy to date all food items and to check dates on every scheduled service dateThe products in the machine were all within required sell buy dates, unfortunately there may have been a
minor tear in the packaging or a manufacturer production errorThese things rarely happen and our route men are instructed to bring the item back to the shop for investigation. The customer was given a full money refund of $1.50 and also a fresh food item. We want to always provide the best service to our customers and strive to provide fresh food options for them. Once again G&W apologizes for any inconvenience this may have caused MrMike. Sincerely,*** ***Owner G & W VendorsWaukesha, WI###-###-####

Review: G&W VENDORS only leaves food in the vending machine, that has expired or has growing mold on it. they will not switch any cold food with fresh food.Desired Settlement: would like them to be more pro-active on putting fresher food in vending machine.

Business

Response:

Stacy- We apologize for any inconvenience this may have caused Mr. Mike. It is our policy to date all food items and to check dates on every scheduled service date. The products in the machine were all within required sell buy dates, unfortunately there may have been a minor tear in the packaging or a manufacturer production error. These things rarely happen and our route men are instructed to bring the item back to the shop for investigation. The customer was given a full money refund of $1.50 and also a fresh food item. We want to always provide the best service to our customers and strive to provide fresh food options for them. Once again G&W apologizes for any inconvenience this may have caused Mr. Mike. Sincerely,