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G B E Automotive

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G B E Automotive Reviews (3)

We have reviewed the work and spoken to the *** of *** and the accusations you are making are incorrect Your vehicle was in for brake repairs on */4/at that time it received front pads and rotors and rear shoes and wheel cylinders the rear drums were turned/resurfaced All that
work was performed on the rear due to a brake fluid leak The front repairs were due to wearThe vehicle left and apparently you drove it for months with no leaks from the rear or issues( which you are stating we never worked on)You took the vehicle to *** for a front brake issue which he said was the front calipers locked up keeping the brakes engaged which wore the fronts outWhich is not something that we replaced you received pads and rotors not calipersThe pads wore up front due to the calipers hanging up keeping pressure on themWhile at the other repair shop he said he found bad rear wheel cylinderThat was replaced and would have been covered under warranty had you brought the vehicle to our facility or the part in for exchangeOn the disclaimer at the bottom of all invoices it clearly states warranty work is performed in house at our location we do not give refunds because hearsay is unreliableYour other option was to have *** exchange the part for a new one under the manufacturer warranty periodUnfortunately you did neither and just demanded we give you a refund and that is outside of our policies.Thank you,*** ***

This is a family run business run for 93 years and we have a great reputation and have never misrepresented our work. My name is [redacted] and my [redacted] please get your facts straight. I deal with [redacted] on a daily basis in fact most of his brake parts are supplied by us as his parts supplier too. You chose to take your truck elsewhere and I cannot warranty what I can't see. I don't take your word for it sorry you are not a certified technician capable of determining cause and effect of vehicle failures. Please be careful from this point any slander or defamation of character will be forwarded to our attorney.  We have been in business here since 1921 we are the largest and oldest repair facility on the island and did not get here by trying to screw people.[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted]Obviously by the statements made by the business my complaints and comments are not going to be taken into consideration, so because I cannot afford an attorney or have the money to try to make this right in my eyes I will end this discussion.Although I feel I have been wronged by the business, I will respect their wishes by leaving them alone and close the Revdex.com complaint.Regards

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