G & B Radiator Service, Inc.

I am rejecting this response because: Even thought the company was bought there should have been transformation of records because I had to sign a copy of what was done to my vehicle so there weren't just records in the computers there were paper recordsSo I gave this company $to fix the heater core the first time and now the company is asking me to pay $I'm paying for the services twice when I originally took my car there there was nothing wrong with the vehicle except for the heat wasn't working now it's pouring fluidsSomething isn't right with my vehicle and I refuse to pay this company twice

I am sorry that you are having a issue with your car but the car was worked on in a shop that we had purchased and moved. That being said I do not have access to what was done to the vehicle because we do not have the same computer system. Even though you provided a bank statement this does not let...

us know what was done to the car or where the part came from. We tried to offer you a discount rate where we would provide the new heater core and antifreeze at no cost even though you cannot provide a receipt but you declined. We cannot issue a warranty on just bank records as the manufacturer of all parts require a detailed invoice to determine if they will even pay labor cost. Most manufacturers state in there warranties labor is not covered anyway. Sorry that we cannot help you to your satisfaction.