G & G Tire Company Inc.

IN RESPONSE TO THlS COMPLAINT. MR [redacted] CAME TO OUR SHOP TO HAVE TWO SNOW TIRES MOUNTED THAT HE PURCHASED FROM SOME OTHER PLACE MAYBE ON LINE NOT SURE. THE VECHILEWAS IN MY LOT. WE WENT OUTSIDE TO GET THE VECHILE AND COULD NOT START IT. MY EMPLOYEE ASKED THE CUSTOMER IF THERE IS A SPECIAL WAY TO...

START THE CAR. HIS REPLY WAS YES, I WlLL DO IT.  HE GOT THE CAR STARTED AND BROUGHT IT IN THE SHOP. WE WERE GOING TO PUT ON THE TWO TIRES THAT HE BROUGHT WlTH HIM BUT COULD NOT MOVE THE CAR TO DO SO. WE NEVER DID ANY WORK TO THE CAR AT ALL. WE ASKED HIM AGAIN TO START THE CAR. AT THIS TIME HE ACCUSED US OF DAMAGING HIS INGNITION SWITCH WHICH WE DID NOT. WE HAD TO GET THE CAR OUT OF OUR GARAGE AND TOLD HIM HE WOULD HAVE TO GET IT TOWED OUT OF HERE. WE PUSHED THE CAR OUT, NEVER DID WE DAMAGE ANY TIRES. HE NEVER BOUGHT ANY TIRE FROM US AT ALL. WHEN THE CAR WAS IN OUR PARKING LOT ONE OF MY EMPLOYEES DID BACK INTO THE CAR.THERE WAS NO DAMAGED DONE TO EITHER CAR. HE SAID WE PUT A CRACK IN THE FRONT BUMPER I TOLDHIM WE WOULD FIX THAT. THERE IS A LOCAL REPAIR SHOP WE SEND CLIENTS TO HAVE THlS TYPE OF REPAIR DONE AT OUR EXPENSE. I DID GIVE HIM MY BUSINESS CARD WlTH THlS INFORMATION TO SET UP A TIME TO HAVE THAT VECHILE LOOKED AT. THEY REFUSED MY OFFER AND WANTED MY INSURANCE INFORMATlON.1 DID NOT FEEL THAT WAS NECESSARY SO THEY CALLED THE POLICE. THE POLICE ARRIVED MADE A REPORT AND NOTED THERE WAS NO DAMAGE DONE TO THE CAR. THE CAR GOT TOWED OUT OF HERE BY [redacted]. THERE WlLL BE NO SElTLEMENT. DEBBIE L B[redacted] VICE PRESIDENT