Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have yet to receive a check.Initially, I was told it would be a credit There was never a credit Now, I am being told it is a check I have not received a check In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We have been trying to reach [redacted] since we received his complaint via phone and email, but have not heard back from himAttached is a copy of the [redacted] reimbursement check sent to [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:To whom it may concern: This is in regards to the proposed resolution from the merchant, Honda. The
merchant states on 4/**/that they would be providing a refund of 37.88. To date, I have not received the refund. I am requesting that you keep this case open until there is evidence that the refund was processed. Jonathan Lucas
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Chris at Honda cut the check attached and apologized for the incident.
Sincerely,...
Revdex.com:
I have reviewed the response made by the business in re ference to complaint ID# [redacted], and have...
determined that my complaint has NOT been resolved because:
[Your Answer Here]I talked to [redacted] from White Plains Honda and am notaccepting their response. In Closed-End Vehicle Lease Agreement form, the value of thevehicle is $34,722.00 (MSRP is $29,525)Before I trade-in into another car, 28 month left on CR-Vand left leasing total was $27,888.00. I paid $581.16 per month for 20 monthwhich is the total $11,623.20. Paid for 20 month is $11,623.20 and left 28 month is$27,888.00 so the total monthly payment is $39,511.20 if I paid for 47 monthbut in Lease Agreement said total monthly payment is $27,895.68. Monthlypayment of $39,511.20 ($11,623.20 + $27,888) plus down payment $6,821.19, the car value $46,332.39which is $11,610.39 over than the actual car value. However, after 20 month payment of $581.16, total due at endwas $34,135.71 and after 47 month pay off amount is $29,647.87. White Plains Honda said the amount difference is because ofthe interest, but I don’t think interest is way over higher than cancelling theterm before it ends.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.... the complaint was somewhat resolved by [redacted] calling me personally to fully and...
professionally discuss the complaint and by them cutting me a check to deal with some of the charges I incurred after returning the vehicle. I am still upset by the shadiness of the salesperson, lack of discussion about the fees related to returning the vehicle, etc. I would never return to this dealership but feel like this is the best I could do and that at least the manager made an effort to explain things and resolve the issue- [redacted]
Sincerely,
[redacted]
We contacted all of our venders regarding [redacted] complaint; they have confirmed that [redacted]’ has been removed from their databases. If [redacted] still receives any unsolicited phone call/text/email from WPH he can contact me directly at ###-###-####Thank you-[redacted]...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I...
have been in contact with them, several times in fact, and explained each time that communication should be done via email or through the Revdex.com. The essence of my complaint is the fact that what was said, was not done. I am skeptical to attempt and resolve this through a phone call, where once again I put myself at risk of trusting what is said. I strongly feel that communication must be done in a way where a written record is formed, therefore assuring follow through. I have expressed this many times and have yet to hear anything in regards to a resolution. Thank you, John Haber
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We have been trying to reach [redacted] since we received his complaint via phone and email, but have not heard back from him. Attached is a copy of the [redacted] reimbursement check sent to [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I replied back them by email and phone, but nothing back from them. Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I just got office with Chris and...
he was very sarcastic because he kept bring up the fact that I'm making a big deal over $300.00. He also stated that they have better things to do then to hold my money. I am also going to put in a full complaint with the corporate office of Honda
Dear [redacted] at White Plains Honda has been trying to contact you several times and has been unsuccessful.Please contact him back via email @ [redacted] or phone call ###-###-#### to go over your concerns. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The dealership did not admit to fault at...
first nor did they issue a formal apology. Additionally, the dealership has not made any monetary contrition, up to nor including the amounts requested, nor acknowledged formally the negligence on their behalf. The vehicle was registered nearly two months after it was purchased and the only way the dealership saw fit to rectify the situation was to only upheld their agreement with no form of compensation. Furthermore, the amount paid to the dealership for the registration cost was more than the actual registration cost was; the dealership has not refunded the extra allocated amount; the contract was entered with the understanding that the registration fee was to cover the cost and only the cost of the registration, that all other fees were paid under the dealership fee section of the contract.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. As the time between phone calls is greater than 6 days, we cannot say if this has truly been resolved. If we receive another phone call we will contact the business again and/or open another complaint.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have yet to receive a check.Initially, I was told it would be a credit. There was never a credit. Now, I am being told it is a check. I have not received a check.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have yet to receive a check.Initially, I was told it would be a credit There was never a credit Now, I am being told it is a check I have not received a check In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We have been trying to reach [redacted] since we received his complaint via phone and email, but have not heard back from himAttached is a copy of the [redacted] reimbursement check sent to [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:To whom it may concern: This is in regards to the proposed resolution from the merchant, Honda. The
merchant states on 4/**/that they would be providing a refund of 37.88. To date, I have not received the refund. I am requesting that you keep this case open until there is evidence that the refund was processed. Jonathan Lucas
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We are in contact with the customer and are working toward a resolution
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Chris at Honda cut the check attached and apologized for the incident.
Sincerely,...
[redacted]
Revdex.com:
I have reviewed the response made by the business in re ference to complaint ID# [redacted], and have...
determined that my complaint has NOT been resolved because:
[Your Answer Here]I talked to [redacted] from White Plains Honda and am notaccepting their response. In Closed-End Vehicle Lease Agreement form, the value of thevehicle is $34,722.00 (MSRP is $29,525)Before I trade-in into another car, 28 month left on CR-Vand left leasing total was $27,888.00. I paid $581.16 per month for 20 monthwhich is the total $11,623.20. Paid for 20 month is $11,623.20 and left 28 month is$27,888.00 so the total monthly payment is $39,511.20 if I paid for 47 monthbut in Lease Agreement said total monthly payment is $27,895.68. Monthlypayment of $39,511.20 ($11,623.20 + $27,888) plus down payment $6,821.19, the car value $46,332.39which is $11,610.39 over than the actual car value. However, after 20 month payment of $581.16, total due at endwas $34,135.71 and after 47 month pay off amount is $29,647.87. White Plains Honda said the amount difference is because ofthe interest, but I don’t think interest is way over higher than cancelling theterm before it ends.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.... the complaint was somewhat resolved by [redacted] calling me personally to fully and...
professionally discuss the complaint and by them cutting me a check to deal with some of the charges I incurred after returning the vehicle. I am still upset by the shadiness of the salesperson, lack of discussion about the fees related to returning the vehicle, etc. I would never return to this dealership but feel like this is the best I could do and that at least the manager made an effort to explain things and resolve the issue- [redacted]
Sincerely,
[redacted]
We contacted all of our venders regarding [redacted] complaint; they have confirmed that [redacted]’ has been removed from their databases. If [redacted] still receives any unsolicited phone call/text/email from WPH he can contact me directly at ###-###-####Thank you-[redacted]...
[redacted]
We reached out to [redacted] and are waiting for him to call us back. We will keep you posted.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I...
have been in contact with them, several times in fact, and explained each time that communication should be done via email or through the Revdex.com. The essence of my complaint is the fact that what was said, was not done. I am skeptical to attempt and resolve this through a phone call, where once again I put myself at risk of trusting what is said. I strongly feel that communication must be done in a way where a written record is formed, therefore assuring follow through. I have expressed this many times and have yet to hear anything in regards to a resolution. Thank you, John Haber
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
A check of the amount of $37.88 was mailed to [redacted] on 4/**/15. Attached is a copy of the check.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...
determined that my complaint has NOT been resolved because:
[Your Answer Here]
Repairs have not been 100% satisfaction
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We have been trying to reach [redacted] since we received his complaint via phone and email, but have not heard back from him. Attached is a copy of the [redacted] reimbursement check sent to [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I replied back them by email and phone, but nothing back from them. Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I just got office with Chris and...
he was very sarcastic because he kept bring up the fact that I'm making a big deal over $300.00. He also stated that they have better things to do then to hold my money. I am also going to put in a full complaint with the corporate office of Honda
Dear [redacted] at White Plains Honda has been trying to contact you several times and has been unsuccessful.Please contact him back via email @ [redacted] or phone call ###-###-#### to go over your concerns. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The dealership did not admit to fault at...
first nor did they issue a formal apology. Additionally, the dealership has not made any monetary contrition, up to nor including the amounts requested, nor acknowledged formally the negligence on their behalf. The vehicle was registered nearly two months after it was purchased and the only way the dealership saw fit to rectify the situation was to only upheld their agreement with no form of compensation. Furthermore, the amount paid to the dealership for the registration cost was more than the actual registration cost was; the dealership has not refunded the extra allocated amount; the contract was entered with the understanding that the registration fee was to cover the cost and only the cost of the registration, that all other fees were paid under the dealership fee section of the contract.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We are in contact with the customer and are working toward a resolution to their satisfaction.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. As the time between phone calls is greater than 6 days, we cannot say if this has truly been resolved. If we receive another phone call we will contact the business again and/or open another complaint.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have yet to receive a check.Initially, I was told it would be a credit. There was never a credit. Now, I am being told it is a check. I have not received a check.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]