Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Sent: Thursday, November 03, 2016 8:56 AM Subject: Re: You have a New Message from Revdex.com Regarding Complaint #[redacted]I responded to this offer, stating that we accepted the offer to credit our ** account in the amount of $1050.19. Our ** account has not yet been credited. Did you receive our acceptance? I do NOT consider this matter to be resolved. [redacted]
To whom it may concern,We serviced Mr. [redacted] appliance on the 30th of December, it was clear that the main relay board was defective. The original main control board is discontinued by [redacted] and unfortunately online prices can vary depending on the supplier used. We spoke with Mr. [redacted] after the...
repair and asked him if there was anything we could do to mend the situation, he told us that there was nothing we could do. Customer satisfaction is our number 1 priority, please let us know what would make this situation better? Thanks!Bobby Uptown Appliance
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
I apologize about the mistake sir! I really do, please contact me at the office at [redacted]. I will be around tomorrow and we can discuss a refund solution. My personal email is [redacted], you can email me at any time. Thanks! Robert [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards,
We will accept a refund of $1,302.14. We will waive the letter of apology originally requested.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Sent: Thursday, November 03, 2016 8:56 AM Subject: Re: You have a New Message from Revdex.com Regarding Complaint #[redacted]I responded to this offer, stating that we accepted the offer to credit our ** account in the amount of $1050.19. Our ** account has not yet been credited. Did you receive our acceptance? I do NOT consider this matter to be resolved. [redacted]
To whom it may concern,We serviced Mr. [redacted] appliance on the 30th of December, it was clear that the main relay board was defective. The original main control board is discontinued by [redacted] and unfortunately online prices can vary depending on the supplier used. We spoke with Mr. [redacted] after the...
repair and asked him if there was anything we could do to mend the situation, he told us that there was nothing we could do. Customer satisfaction is our number 1 priority, please let us know what would make this situation better? Thanks!Bobby Uptown Appliance
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
I apologize about the mistake sir! I really do, please contact me at the office at [redacted]. I will be around tomorrow and we can discuss a refund solution. My personal email is [redacted], you can email me at any time. Thanks! Robert [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards,
We will accept a refund of $1,302.14. We will waive the letter of apology originally requested.