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G M Hunter and Reviews (3)

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*** ** *** ***Dear *** *** & Revdex.com, We are contacting you from the offices ofOROGOLD Cosmetics in regards of the Case Number ***We have contacted ***
*** 7-**-to review his request via phone and this case is from 2013purchase madeHe said it was resolved with a refundWe consider this case now closedYours sincerely, OROGOLD Cosmetics Customer Service Department

Dear Revdex.com, We are contacting you from the offices of OROGOLD Cosmetics in regards of the Case Number ***We have contacted *** to review her request on several occasionsWe do have a no-refund policy at all OROGOLD store location with exchanges onlywithin
daysThis policy is clearly stated on both the receipt and register.Our policy is such due to the fact that our skin care products are demonstratedfor the customer prior to purchase and once opened; the products cannot bere-soldIn effort to maintain the highest standard of customer service we havereached out to *** on several occasions to attempt to resolve this case to her satisfactionOn May ***, we had responded to her original Revdex.com letting them knowthat the customer was not responding to us therefore, considered the caseclosedThis morning, 7/*/we had reached out to her again and were toldshe would be giving us a call back shortly but did not hear backSeveral hourslater we attempted to call her once again but she did not answerWe are happy to attempt to resolve the issue directly with the customer andrequest that the customer contacts our customer service department andreferences case # *** Yours sincerely, OROGOLD Cosmetics Customer Service Department

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*** *** * *** Dear Revdex.com and *** * *** We are contacting you from the OROGOLD Cosmetics Customer Service Department in regards of the case number mentioned above
Please be aware that OROGOLD stores do have a general no-refund policy and only permits exchanges within days of purchaseThis policy is clearly stated on both store receipts, on credit card receipt where the customer signs and on signage at the store register In effort to maintain the highest standard of customer service we have offered *** *** a full refund regardless of our policy Should you have any additional questions please contact OROGOLDS’s Customer Service Department per the information below Thank you Sincerely, OROGOLD Cosmetics Customer Service Department ###-###-####

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Address: 2101 Sardis Rd N Ste 202, Charlotte, North Carolina, United States, 28227-7711

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