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G & R Carpets, Inc.

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G & R Carpets, Inc. Reviews (1)

Thanks you ; My name is *** *** owner of The Carpet Guy located at so west in Taylorsville Utah We have and always will try to make our customers happy - but from the first day on this job there was something wrong !!!In flooring there is a sequence in how carpets must be
installed - Main rooms and hallways first - if not there will be problems - No flooring company's do one room at a time we will and can do it in sections.The ***s we condescending and bulling to our installers from the start - They were told how it would be done and completed - there became an issue with the concrete in the basement - it would not accept nails that would hold a streching of the carpets !!! making there time line impossible - we were trying but with the *** interference from the start our installers refused to return to there home by Mr ***s threats !! Chris our Sales person tried repeatedly to help and after a full day was told to get out !!!! -i offered to come and supervise myself the next Monday to complete it Im sorry this happened but we now believe The ***s were trying to cheet us out of the final Payment from the start !!!I have never used abusive language - and I have copys of out entire conversation via text - they have lied and are comtuning to misrepresent the truth .There is a large amount still due to The Carpet Guy and we are will to negotiate a settlement - but not the whole balance due - they have all the products and over 60% of the install is done - we again willing to talk reasonably!!!! PS Mr *** is a marshal artist -( supposedly) and a bullie - who likes to intimate people!!!the reason I was not at the home my self - I learned of the trouble on Thursday night at 11:pm - I was in St George , Utah - for my Fathers Funeral on friday at 11:am -and did not return until late on Saturday night, you are welcome to contact me at any time - *** *** 801-865-6631 Thank you

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