G & R's Appliance Repair

I am responding to a complaint filed by [redacted] I believe she has us confused with another businessWe are in [redacted] and don’t travel out to western [redacted]

Customer needs to call their warranty company to open claim back up unit nee s to much work

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Regards,
*** ***

I am responding to a complaint filed by *** ***I believe she has us confused with another businessWe are in *** *** and don’t travel out to western ***

Customer excepted machine upon delivery and unit is working fineOffered to fix unit for customer if still an issue but will not respond back to meThere will be no refund as we already did over dollars worth of work for only dollars Customer can buy new machine if wants but was willing
to replace shocks to quiet it downThanks ***

Revdex.com:
I have reviewed the response submitted by the business and since the business owner is willing to work with me to resolve the issue, I am willing to close complaint #*** with the Revdex.com
Regards,
*** ***

I do not have the wrong businessI am well aware that this business is based out of *** ***I have a receipt which
lists the address as *** *** *** *** ***, phone number ***I would be happy to fax you the receipt if you give me a number
Regards,
*** ***

Customer needs to call *** there is nothing we could of done better

we have no control on when parts come in that is on ***we did everthing we were supose to do

I am responding to a complaint filed by *** *** against our businessWe did go to his home on 5/to service a dryerHe paid us for the diagnostic call of $and we ordered a new timer for himUnfortunately it did take some time to get the part, and when we called Mr*** to
let him know the part was in, he said he didn’t want us to install itWe still have the part at the officeHe paid the diagnostic fee, not the part fee

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or
resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
*** ***

Customer job has been complete and she paid the full balence because it is complete but now is stating there is issues but won't let us back to fix issues

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint
# ***Please add your rejection comments below.
Regards,
*** ***

Customer needs to call their warranty company to open claim back up unit nee s to much work