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G That's Awesome Brands

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G That's Awesome Brands Reviews (2)

I ordered gallons of UNSCENTED Anti-icky-poo on [redacted] Unfortunately, I did not immediately open the box due to life circumstancesWhen I did open the box, I found that they sent ORIGINAL,not UNSCENTEDI am allergic to scents, so scented is no use to meFirst, I contacted the sellerThey refused to replace or exchange, despite this being their errorThey cited [redacted] policy, and said too much time had passedI then contact [redacted] for helpThe company then offered to send the correct product, for shipping costs of $26.50, if I returned the incorrect items at my expense, for another $26.50, or a total of $The original order cost $49.78, so this "offer" was no real helpNever once did they apologize for their errorThe seven month delay was my fault, yet the error was theirs in shipping the incorrect item, when the enclosed packing slip clearly showed UNSCENTEDThey simply quoted [redacted] policy, and refused to correct their errorNO apology or ownership of their error

I ordered gallons of UNSCENTED Anti-icky-poo on ***Unfortunately, I did not immediately open the box due to life circumstancesWhen I did open the box, I found that they sent ORIGINAL,not UNSCENTEDI am allergic to scents, so scented is no use to meFirst, I contacted the sellerThey refused to replace or exchange, despite this being their errorThey cited *** policy, and said too much time had passedI then contact *** for helpThe company then offered to send the correct product, for shipping costs of $26.50, if I returned the incorrect items at my expense, for another $26.50, or a total of $The original order cost $49.78, so this "offer" was no real helpNever once did they apologize for their errorThe seven month delay was my fault, yet the error was theirs in shipping the incorrect item, when the enclosed packing slip clearly showed UNSCENTEDThey simply quoted *** policy, and refused to correct their errorNO apology or ownership of their error

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