Business states that they have been in contact with the consumer directlyThe consumer has decided to keep the vacuum and the first payment on the financial agreement has been madeThe finance company offered him the opportunity to remove his name from the contractHe was mailed an affidavit that
he needed to sign and return so his name would be removedEven though the consumer did not meet the day return of the paperwork deadline, the company still offered to honor the document beyond the day windowThe consumer indicated that he was not happy but did not wish to change anything and decided to keep the unitThe consumer was presented with alternative options in resolving the matter yet made the decision to keep it
Attached is the contract and receipts I received when I purchased the Kurby vac/shampooerAlso attached are the copies of the checks requested*** *** paid $check cash and because I didn't have my check book with meShe paid $for my Kurby vac and I repaid her the next day
with my check for $As there people are dishonest, I request they not receive copies of these checks and account numbers.Regards,***
I am rejecting this response because: I did talk to South Bay Kirby and the only option was to have me removed from the contract which would have resolved nothing. Yes the first payment was made because if we didn't make it we would be in default. What we wanted was to have the unit returned and the contract voided because of a business practice the is inconsistent with integrity. The salesman had my wife sign my name on the contract without having her contact me regarding it. Furthermore, when my wife spoke to [redacted] to confirm that she signed both of our names on the contract they accepted it which is also inconsistent with good business practices.
Business states that they have been in contact with the consumer directlyThe consumer has decided to keep the vacuum and the first payment on the financial agreement has been madeThe finance company offered him the opportunity to remove his name from the contractHe was mailed an affidavit that
he needed to sign and return so his name would be removedEven though the consumer did not meet the day return of the paperwork deadline, the company still offered to honor the document beyond the day windowThe consumer indicated that he was not happy but did not wish to change anything and decided to keep the unitThe consumer was presented with alternative options in resolving the matter yet made the decision to keep it
Attached is the contract and receipts I received when I purchased the Kurby vac/shampooerAlso attached are the copies of the checks requested*** *** paid $check cash and because I didn't have my check book with meShe paid $for my Kurby vac and I repaid her the next day
with my check for $As there people are dishonest, I request they not receive copies of these checks and account numbers.Regards,***
I am rejecting this response because: I did talk to South Bay Kirby and the only option was to have me removed from the contract which would have resolved nothing. Yes the first payment was made because if we didn't make it we would be in default. What we wanted was to have the unit returned and the contract voided because of a business practice the is inconsistent with integrity. The salesman had my wife sign my name on the contract without having her contact me regarding it. Furthermore, when my wife spoke to [redacted] to confirm that she signed both of our names on the contract they accepted it which is also inconsistent with good business practices.