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G.A. Duitman Plumbing & Heating

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G.A. Duitman Plumbing & Heating Reviews (2)

When I found my basement was completely flooded and that my sump pump had failed. Naturally I thought to call a plumber as I have no mechanical, electrical, plumbing knowledge being a new home owner. [redacted] name appeared as one of the first choices on Google search and I called him along with several others to try and get a plumber quickly. [redacted] was the only plumber available out of the 4 I called that day. I was about to find out why.

Not only did [redacted] mock my situation with a flooded basement, he actually called me a "dumb [redacted]" for calling about a sump pump that "anyone could fix" that I was "wasting his time" and that he would bill me for even "wasting time coming over to look" I told him to bill me and to get out of my house.

Never again will I call his man, his company and I will continue telling people about the awful treatment I received. Another plumber later came over and assisted me. Please do not use this man!

Review: Mr [redacted] started a job which began on September 19, 2013 and had told us it would be completed within 4 hours. He was suppose to install a new drain for the upstairs bathroom. After 2 hours he announced he had to leave for an emergency job and would return in the afternoon. Several hours passed and we had not heard from him-at this point my bathroom sink and toilet were sitting in the garage. My boyfriend, [redacted] called to see when he would be back. He was very abrasive and wanted to know why he was calling. Mr [redacted] said he would be back and I did not need to call him and said he did not know what the rush was. He returned for approximately an hour and then said he would be back the following day. On September 20, 2013, he came from 10:25-10:40 and then left saying he had to get drywall tape to fix the hole he had to make in the wall. At 3:00 he returned for 15 minutes to fix the drywall. He then stated he would come either Saturday or Monday depending on what his girlfriend had planned. He arrived Saturday morning and we asked him to please install our toilet and sink and that we could finish the cosmetic repairs. He became very hostile, aggressive and chest bumped my boyfriend . Then he proceeded to say that he did not need to be told how to do his job and he wanted us to pay him without an itemized bill or even a simple invoice. He said he would come back the next week to finish the job. We were not comfortable paying for a job that had not been completed nor having an invoice. He stormed out the door and stated he would just put a lien on my house. I called him several times and my son in law did as well. He would not answer the phone or return the calls. Then, I sent him a certified letter asking for an invoice. He refused the delivery of the letter. We hired another plumber to complete this job. We still have not received an invoice.Desired Settlement: The original quote for this job was $600. Mr [redacted] refused to finish the job. We are waiting for the invoice from the plumber we hired to finish the job. However, the plumber told us it would be around $250. We feel the fair outcome would be to pay Mr [redacted] the difference of the original price quoted of $600 minus the fees of the new plumber which we would submit a copy of. I would also like to add that while the Revdex.com does not have any complaints filed against this company, there are numerous complaints against him online.

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Description: Plumbers, Heating Contractors

Address: 307 North Main St., Fond du Lac, Wisconsin, United States, 54935

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