I was a customer of Oregon State Credit Union and moved to a Portland from CorvallisThe post office failed to forward my mail to my new location and I did not know I had a payment due to Oregon State Credit UnionThey did not notify me by email or phone of my payment due until they had already reported my late paymentUpon receiving a message that I was late on a payment (which I did not know I had), I immediately called and made the paymentOSU CU did not care that it was an honest error and refused to amend their reportingThe account manager did not treat me like a customer of their establishment, but a criminalI had a terrible experience dealing with this company and would request that they change the information reported to the credit agency to reflect the honest mistake, which I immediately fixed when notified, that occurred
I was a customer of Oregon State Credit Union and moved to a Portland from CorvallisThe post office failed to forward my mail to my new location and I did not know I had a payment due to Oregon State Credit UnionThey did not notify me by email or phone of my payment due until they had already reported my late paymentUpon receiving a message that I was late on a payment (which I did not know I had), I immediately called and made the paymentOSU CU did not care that it was an honest error and refused to amend their reportingThe account manager did not treat me like a customer of their establishment, but a criminalI had a terrible experience dealing with this company and would request that they change the information reported to the credit agency to reflect the honest mistake, which I immediately fixed when notified, that occurred