Galaxy Locksmith Columbus

I am rejecting this response because: Running late is understandableHowever, the man who actually showed up was not informed that I needed assistance until an hour after I had calledIf I had known it would have been that long of a wait I would have called someone elseHad someone showed up sooner, as I was told they would, I would not have missed an important obligation that I needed to get toI do not feel that it is unreasonable for me to request a reimbursementI will also need to have my car door fixed due to the fact that it was bent by your employee and now leaks when it rains Regards, [redacted]

$is the starting priceSometimes we are running late

$65 is the starting price. Sometimes we are running late.

I am rejecting this response because: Running late is understandable. However, the man who actually showed up was not informed that I needed assistance until an hour after I had called. If I had known it would have been that long of a...

wait I would have called someone else. Had someone showed up sooner, as I was told they would, I would not have missed an important obligation that I needed to get to. I do not feel that it is unreasonable for me to request a reimbursement. I will also need to have my car door fixed due to the fact that it was bent by your employee and now leaks when it rains. 
Regards,
[redacted]