GS Holdings, LLC is only the company that processes the payment and does not have an account for Ms***Her account is with [redacted] and they can be contacted @ ###-###-####It appears Ms [redacted] has payments scheduled with their office and our office will place them on hold until she speaks with them further about her account
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Galbo Sims Holdings LLC does own the debt in question with [redacted] for [redacted] with a social security number ending in We have spoke with the collection agency working the account and advised them to close the account on their endI have also spoken with Ms [redacted] who did confirm she received treatment from the hospital but was advised it was sold so she thought she didn't have to payI advised we will refund her payment in full to resolve her issue and close it on our end as wellSincerely, [redacted] Director of Compliance
It was not our company that talked to debtor but we will provide a full refund in the interest of resolving the complaintOur company policy is to obtain a bank statement from the customer showing that we in fact deducted the payment of $and please verify an address to send the check out to
GS Holdings, LLC is not the collection agency that dealt with the account but processed the payment which is why our name had appeared on the bank statementBecause [redacted] Bank no longer owned the debt there was no reason to report back to them that anything had been paidIf you are wanting their records to be updated, you can provide them with a paid letterIf you need a new one sent you may contact my office @ ###-###-#### for further assistance Sincerely, Vincent RDirector of Compliance
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, as long as the company makes good on the offer to mail a refund checkThe expectation to consider this matter resolved is receipt of the check within business daysThe company has requested a bank statement as proof (attached), and my mailing address, where they will mail the refund check, which is: *** *** *** *** AVE *** ***, NV ***
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I am not sure which account you're referring to but GS Holdings did used to process payments for ** ***We have since terminated our relationship with them explaining why we only processed one payment for youYou will have to contact their office directly to get any further resolution for
your account.Sincerely,Vincent R***l CRCPDirector of ComplianceGS Holdings, LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Galbo Sims Holdings, LLC is only the processing company that runs payment for *** *** Consumer Services which is where her account is placed withMy records show, Ms*** setup payments and has paid a total of $towards an account with *** ***The number she is calling may be
incorrect, I have ###-###-#### for *** or she can call my office directly @ ###-###-#### to discuss refund options if it has not already been charged back with her bank Sincerely, Vincent RGalbo Sims Holdings, LLC
My records reflect that you paid *** Law Office directlyI have reached out to their office and instructed that another paid settlement letter be sent out to your home address and email so that you have it for your records, should you have any further questions please contact their office @
###-###-####
GS Holdings, LLC does have an account for *** *** with *** *** Hospital and was placed with *** *** *** for collectionsAfter speaking with Mr*** *** last week, he confirmed she did receive service but could not obtain exact information from the front desk
at the hospitalI advised this was due to the account being sold and he would have to call and ask for internal records and that the process can take a few call transfers and waiting but that to stay persistentI agreed to refund the full payment made while awaiting confirmation and that could take up to business hours NOT days.Since the full payment has already been refunded to Mr*** account as of 4/7/17, GS Holdings will consider this matter resolved. Sincerely Vincent R***, Director of Compliance
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account that was owned by Galbo Sims Holdings, LLC for [redacted] that was placed for collections to [redacted] Resolutions, LLC. GS Holdings did not call Ms. [redacted] about this matter but because we own the debt and processed payment we have refunded the full amount that she...
paid of $885.25 as of 2/26/16. The actions claimed within Ms. [redacted]'s complaint are very serious and we do not condone that type of activity from any office we place business with and may jeopardize our future relationship should any of these violations prove to be valid. Sincerely, Vincent R. Director of Compliance Galbo Sims Holdings
It was not our company that talked to debtor but we will provide a full refund in the interest of resolving the complaint. Our company policy is to obtain a bank statement from the customer showing that we in fact deducted the payment of $500 and please verify an address to send the check out to.
GS Holdings, LLC is only the company that processes the payment and does not have an account for Ms. [redacted]. Her account is with [redacted] and they can be contacted @ ###-###-####. It appears Ms. [redacted] has payments scheduled with their office and our office will place them on hold...
until she speaks with them further about her account.
GS Holdings, LLC is not the collection agency that dealt with the account but processed the payment which is why our name had appeared on the bank statement. Because ** Bank no longer owned the debt there was no reason to report back to them that anything had been paid. If you are wanting their...
records to be updated, you can provide them with a paid letter. If you need a new one sent you may contact my office @ ###-###-#### for further assistance. Sincerely, Vincent R. Director of Compliance
Galbo Sims Holdings LLC does own the debt in question with [redacted] for [redacted] with a social security number ending in 9536. We have spoke with the collection agency working the account and advised them to close the account on their end. I have also spoken with Ms....
[redacted] who did confirm she received treatment from the hospital but was advised it was sold so she thought she didn't have to pay. I advised we will refund her payment in full to resolve her issue and close it on our end as well. Sincerely,[redacted]Director of Compliance
GS Holdings, LLC is only the company that processes the payment and does not have an account for Ms***Her account is with [redacted] and they can be contacted @ ###-###-####It appears Ms [redacted] has payments scheduled with their office and our office will place them on hold until she speaks with them further about her account
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Galbo Sims Holdings LLC does own the debt in question with [redacted] for [redacted] with a social security number ending in We have spoke with the collection agency working the account and advised them to close the account on their endI have also spoken with Ms [redacted] who did confirm she received treatment from the hospital but was advised it was sold so she thought she didn't have to payI advised we will refund her payment in full to resolve her issue and close it on our end as wellSincerely, [redacted] Director of Compliance
It was not our company that talked to debtor but we will provide a full refund in the interest of resolving the complaintOur company policy is to obtain a bank statement from the customer showing that we in fact deducted the payment of $and please verify an address to send the check out to
GS Holdings, LLC is not the collection agency that dealt with the account but processed the payment which is why our name had appeared on the bank statementBecause [redacted] Bank no longer owned the debt there was no reason to report back to them that anything had been paidIf you are wanting their records to be updated, you can provide them with a paid letterIf you need a new one sent you may contact my office @ ###-###-#### for further assistance Sincerely, Vincent RDirector of Compliance
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, as long as the company makes good on the offer to mail a refund checkThe expectation to consider this matter resolved is receipt of the check within business daysThe company has requested a bank statement as proof (attached), and my mailing address, where they will mail the refund check, which is: *** *** *** *** AVE *** ***, NV ***
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I am not sure which account you're referring to but GS Holdings did used to process payments for ** ***We have since terminated our relationship with them explaining why we only processed one payment for youYou will have to contact their office directly to get any further resolution for
your account.Sincerely,Vincent R***l CRCPDirector of ComplianceGS Holdings, LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Galbo Sims Holdings, LLC is only the processing company that runs payment for *** *** Consumer Services which is where her account is placed withMy records show, Ms*** setup payments and has paid a total of $towards an account with *** ***The number she is calling may be
incorrect, I have ###-###-#### for *** or she can call my office directly @ ###-###-#### to discuss refund options if it has not already been charged back with her bank Sincerely, Vincent RGalbo Sims Holdings, LLC
My records reflect that you paid *** Law Office directlyI have reached out to their office and instructed that another paid settlement letter be sent out to your home address and email so that you have it for your records, should you have any further questions please contact their office @
###-###-####
GS Holdings, LLC does have an account for *** *** with *** *** Hospital and was placed with *** *** *** for collectionsAfter speaking with Mr*** *** last week, he confirmed she did receive service but could not obtain exact information from the front desk
at the hospitalI advised this was due to the account being sold and he would have to call and ask for internal records and that the process can take a few call transfers and waiting but that to stay persistentI agreed to refund the full payment made while awaiting confirmation and that could take up to business hours NOT days.Since the full payment has already been refunded to Mr*** account as of 4/7/17, GS Holdings will consider this matter resolved. Sincerely Vincent R***, Director of Compliance
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
There is an account that was owned by Galbo Sims Holdings, LLC for [redacted] that was placed for collections to [redacted] Resolutions, LLC. GS Holdings did not call Ms. [redacted] about this matter but because we own the debt and processed payment we have refunded the full amount that she...
paid of $885.25 as of 2/26/16. The actions claimed within Ms. [redacted]'s complaint are very serious and we do not condone that type of activity from any office we place business with and may jeopardize our future relationship should any of these violations prove to be valid. Sincerely, Vincent R. Director of Compliance Galbo Sims Holdings
It was not our company that talked to debtor but we will provide a full refund in the interest of resolving the complaint. Our company policy is to obtain a bank statement from the customer showing that we in fact deducted the payment of $500 and please verify an address to send the check out to.
GS Holdings, LLC is only the company that processes the payment and does not have an account for Ms. [redacted]. Her account is with [redacted] and they can be contacted @ ###-###-####. It appears Ms. [redacted] has payments scheduled with their office and our office will place them on hold...
until she speaks with them further about her account.
I have spoke with Ms. [redacted] and resolved her complaint directly. Vincent R[redacted]Director of ComplianceGS Holdings, LLC
GS Holdings, LLC is not the collection agency that dealt with the account but processed the payment which is why our name had appeared on the bank statement. Because ** Bank no longer owned the debt there was no reason to report back to them that anything had been paid. If you are wanting their...
records to be updated, you can provide them with a paid letter. If you need a new one sent you may contact my office @ ###-###-#### for further assistance. Sincerely, Vincent R. Director of Compliance
Galbo Sims Holdings LLC does own the debt in question with [redacted] for [redacted] with a social security number ending in 9536. We have spoke with the collection agency working the account and advised them to close the account on their end. I have also spoken with Ms....
[redacted] who did confirm she received treatment from the hospital but was advised it was sold so she thought she didn't have to pay. I advised we will refund her payment in full to resolve her issue and close it on our end as well. Sincerely,[redacted]Director of Compliance