***WARNING***
DO NOT, UNDER ANY CIRCUMSTANCE USE THIS COMPANY FOR ANYTHING!!!! YOU WILL REGRET IT!!!
After my dryer stopped drying I didn't know who to call A couple good, well reviewed companies were too busy to come out right away and unfortunately I couldn't wait So I stumbled upon this company and I will regret it forever!!! First of all the number you dial belongs to an answering service and they just pass your info along to the owner I was first given a time between and 5, at 5:I called to find out where they were, I was told by the answering service they would find out and call back min later they did and said it would be 15min they were on their way At 5:I called to cancel and was fed up min later they finally showed up I was really hesitant to let them in, but I needed this fixed First he tells me that he is a professional and has 20+ years doing this so it wont take long Before long he takes the entire dryer apart, and has parts spread all over my living room and kitchen counters After hours he proceeds to tell me that it was the heating element and the thermostat It was going to cost $just for the part not including the labor and for the hours he just spent They first weren't going to leave, walking around my house and checking things out, made comments on how nice the xmas trees were and how xmas must be really good for us I really started to get freaked out at this point like they were casing the place and wanted to rob me I had my grandson with me and needed to get him to bed so I used that as an excuse to hurry them out at almost pm They put the dryer back together (sort of), and left I could not sleep at all that night worrying they were going to come back and break in (yes they were that creepy when they were casing my place out)
The next day I called the number and was really upset, the person on the phone said they were only an answering service, I told them they were not allowed to return to my house
I called a really good reputable company and told them the story These people were actually referred to me by the manufacturer of my dryer The person who came out was very professional, explained what he was doing every step of the way He said that this company not only broke the ring around my front loading drying but also took a part with them He didn't have the missing part but went and got it and came right back After a few tests (he didn't have to take the whole thing apart like this company did) He said the heating element was fine, it was just a fuse and a loose wire bucks for the stolen part, a few bucks for the fuse and because he only charged me for an hour of labor I know he didn't have to but because of this company tried taking advantage of a senior citizen and wanted to make things right, he wasn't going to charge me for anything more
I wish I read the complaint on the Revdex.com site before I called this company because I would never had even considered them I also called my aunt and she said that this company also did not fix her dryer but took her for $
BEWARE AND DO NOT GIVE ANY BUSINESS TO THESE PEOPLE, YOU WILL BE SORRY!!!!
***WARNING***
DO NOT, UNDER ANY CIRCUMSTANCE USE THIS COMPANY FOR ANYTHING!!!! YOU WILL REGRET IT!!!
After my dryer stopped drying I didn't know who to call A couple good, well reviewed companies were too busy to come out right away and unfortunately I couldn't wait So I stumbled upon this company and I will regret it forever!!! First of all the number you dial belongs to an answering service and they just pass your info along to the owner I was first given a time between and 5, at 5:I called to find out where they were, I was told by the answering service they would find out and call back min later they did and said it would be 15min they were on their way At 5:I called to cancel and was fed up min later they finally showed up I was really hesitant to let them in, but I needed this fixed First he tells me that he is a professional and has 20+ years doing this so it wont take long Before long he takes the entire dryer apart, and has parts spread all over my living room and kitchen counters After hours he proceeds to tell me that it was the heating element and the thermostat It was going to cost $just for the part not including the labor and for the hours he just spent They first weren't going to leave, walking around my house and checking things out, made comments on how nice the xmas trees were and how xmas must be really good for us I really started to get freaked out at this point like they were casing the place and wanted to rob me I had my grandson with me and needed to get him to bed so I used that as an excuse to hurry them out at almost pm They put the dryer back together (sort of), and left I could not sleep at all that night worrying they were going to come back and break in (yes they were that creepy when they were casing my place out)
The next day I called the number and was really upset, the person on the phone said they were only an answering service, I told them they were not allowed to return to my house
I called a really good reputable company and told them the story These people were actually referred to me by the manufacturer of my dryer The person who came out was very professional, explained what he was doing every step of the way He said that this company not only broke the ring around my front loading drying but also took a part with them He didn't have the missing part but went and got it and came right back After a few tests (he didn't have to take the whole thing apart like this company did) He said the heating element was fine, it was just a fuse and a loose wire bucks for the stolen part, a few bucks for the fuse and because he only charged me for an hour of labor I know he didn't have to but because of this company tried taking advantage of a senior citizen and wanted to make things right, he wasn't going to charge me for anything more
I wish I read the complaint on the Revdex.com site before I called this company because I would never had even considered them I also called my aunt and she said that this company also did not fix her dryer but took her for $
BEWARE AND DO NOT GIVE ANY BUSINESS TO THESE PEOPLE, YOU WILL BE SORRY!!!!