Gallery 2000 Reviews (4)
Gallery 2000 Rating
Description: JEWELERS-RETAIL
Address: 1601 Connecticut Ave NW, Washington, District of Columbia, United States, 20009
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Very unprofessional!!! They told me to pick up my jewelry at 6:30pm on a Saturday and when I returned they were already closed for the day.
Review: I purchased a bracelet in February 2013. The plated name area turned black. I contacted the store prior to going in and I was told first that they would fix the problem. On Aug. **, 2014 I go to the shop with my receipt and than was told by some one named [redacted] that I had to pay for it to be fix plus shipping and handling. I should feel this should not had happen for a $500.00 piece of gold.Desired Settlement: To fix this problem free of charge.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
Review: yes! I made a lay away with them.I was trying to do a necklace with my daughter name on it. Which I been told "it doesn't matter the time you take to paid it" I recognized that it took me a little longer that what I expected it... (3) years to get it. The economic is not good right now. During that time I was bringing money to them which they were welcome to received. But at the time I finished paying them; they came to me saying that the item its no longer available. And that their technician doesn't know to do that kind of work. what a horrible thing to do! why they did not advice me about it. why they kept taking my money till the last minute. I would easily stop and find some better place. and not made me wait (3) years; that long to said something like that to me. I was very excited by the fact that finally I was finished paying the necklace for my daughter.I told her this is your birthday gift. i'm very upset about it.Desired Settlement: I paid them $870.00 I will like to get my money back. and give them what they force me to take instead.