Gallery of Kitchens

Customer came to the store, Wednesday morning went over the car in fine detail? Came back Wednesday night with his significant other and again went over the car again in fine detail? Customer came back again Thursday, and went over car again, was explained by the sales manager that our warranty policy on used cars, is days or 1,miles limited powertrain only 50/pay? Then went over our extended warranty program with the sales manager and pricing of the extended warrantyCustomer still did not buy car on Thursday, customer came back to the store on Friday, and again went over car on Friday then finally decided to purchase car? Furthermore customer went into Business Manager's office to sign paperwork, and again was explained our warranty program, and again went over the extended warranty program? Customer signed buyers guide that explains our warranty, and again customer signed paperwork DECLINING, GAP and Extended Warranty coverage? Customer left with the car? Customer came back to the store on Tuesday, to pick up factory wheels, no issues with car were mentioned? Customer calls the store yesterday stating the CD player is not working, and if we don't fix it, that he will take dealership to magistrate, and so on? If customer would have purchased the extended warranty, issue with CD player would be cover and all of this would not be taking place? Customer declined the extended warrantyWe have no control, on what happens to the car once it leaves our possession or how the car is treated, or what it is subjected too.? We assume no liability, however in goodwill, customer can take car to ? [redacted] ***, (CAR STEREO STORE) and schedule a appointment with Nina the owner ###-###-#### to have the CD player checked? Once problem is diagnosed we will review further our course of action.Customer purchased a used car, customer can still add a extended warranty if he chooses.? ? ? ?