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Gallitzin Borough Water Authority

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Gallitzin Borough Water Authority Reviews (2)

I am the solicitor for the Gallitzin Water Authority, and as such, have been
asked to respond to your letter of September 18, 2014.
The Authority has its regularly scheduled monthly meeting on the second
Tuesday of the month at 6:30 p.m., where your letter and Mr. [redacted]’s...

complaint will
be discussed.
If Mr. [redacted] wants to attend the meeting and voice his complaint there, he is
welcome to do so.
Sincerely yours,
[redacted]

Review: At 14:15 17 Sept. 2014 my water was shut off by Mr. [redacted] on the order of the Gallitzin Water Authority and Boro Boards. I went to the Boro/Water Authority Office at 16:15 and spoke to [redacted] (who was very rude and would not even attempt to contact any board member upon my request)and it was claimed that made not arrangements to pay arrears on my bill. [redacted] was to deliver a "pink slip" notice the week of 08 Sept. 2014. He did not as someone is at my house all day, my wife is home Tues-Friday until 14:00 and is off on Monday and my children are home after 14:15. Today, 18 Sept. 2014 my wife went to the Boro/Water Authority with a receipt dated 28 Aug. 2014 that said I paid $150 on that date and owed $121 by 9/20. I even asked [redacted], the secretary who took the payment, if my water was would be shut off, she said no, I had till 9/20 to pay the $121. Well, when my wife showed this to [redacted] and asked to speak to a WA member, she was denied. My wife had to pay $312 which included a $75 turn on fee. This is a very unprofessional way to conduct business and the [redacted] should not have denied anyone the right to speak with a board member. [redacted] told my wife she could attend the WA meeting on the second Tuesday of each month. She is very unprofessional.Desired Settlement: I would like one month of service credit and a check for $75 refund of turn on fee. I also want a public apology from [redacted], [redacted] and the WA board and like to see [redacted] and [redacted] reprimanded for not performing duties.

Business

Response:

I am the solicitor for the Gallitzin Water Authority, and as such, have been

asked to respond to your letter of September 18, 2014.

The Authority has its regularly scheduled monthly meeting on the second

Tuesday of the month at 6:30 p.m., where your letter and Mr. [redacted]’s complaint will

be discussed.

If Mr. [redacted] wants to attend the meeting and voice his complaint there, he is

welcome to do so.

Sincerely yours,

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Description: GOVERNMENT-CITY-VILLAGE & TOWNSHIP

Address: 411 Convent Street, Suite #10, Gallitzin, Pennsylvania, United States, 16641

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