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Galt Construction

7200 W University Dr STE 200, McKinney, Texas, United States, 75071-7204

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We purchased a condo in Port Aransas as a second home where GALT was awarded the re-construction. GALT has not honored the job nor the tenants.
We purchased the property in June of 2019. GALT was awarded the re-construction. Since purchasing the condo we have now dealt with 4 different points of contact and visited numerous times to check on progress. As we near the end of the project which is months behind schedule, we were contacted for final inspections of our units. We found out that all points of contact were fired and now the "Director of Operations" Don *** told us that were not going to have any of our choices honored because he needs this project done. We explained that we had been in contact with various GALT employees to which he replied that none of them knew what they were talking about. We set a time to go see our unit. We drove in from 3 hours out to walk the unit and discuss things in person. This is when Don decided that he wanted to be busy and stand us up. He said he has nothing to do with the unit and or what we wanted. Since then, another GALT employee has been removed from the project and another has been assigned. Don now will not return any calls or messages. After speaking to numerous tenants, it appears that many of the tenants have gotten the same treatment from GALT and their employees. It is pretty evident that GALT took on more than they can handle and are now trying to get out without making the proper adjustments that should be made for all the tenants.

Desired Outcome

We are speaking for the modifications that we had chosen to the unit that we purchased to be completed. We have given detailed information on what was described with previous points of contact and we just want what should be donee to be done. We paid for this unit and want what we paid for.

Galt Construction Response • Jun 22, 2020

I am sorry that you feel this way. As explained to you in emails, telephone, in person, and through your Homeowners Association Board of Directors, you bought a unit that was under construction. The previous owners contracted Galt to provide design choices several months prior to your ownership. Galt has no privy to your buy/ sell agreements. If you would like to make changes to items that the previous owner has contracted, paid for, and currently executed, then you are more then welcome to do one of the following: One, pay for any changes you would like to have performed; Two, review your buyers/ seller agreement and ask the previous owner to credit you back any additional funds owed.

Respectfully, If you do feel that this information is incorrect or unfair, we will honor all the dispute resolution conditions set forth in the contract with you the new owner wich reads as follows:

Dispute Resolution. To avoid the cost of litigation in any court of competent jurisdiction, the parties jointly agree to binding arbitration of all disputes arising out of or relating to this agreement. Arbitration shall be conducted by a single arbitrator for all disputes in McKinney, Collin County, Texas, and in accordance with the Construction Industry Arbitration Rules of the American Arbitration Association.

a. A party to this agreement seeking arbitration shall request arbitration by sending a written demand to the other. This demand shall be sent by certified mail return receipt requested.

i. If there is any conflict regarding between the Construction Industry Arbitration Rules and the 9.1(a) of this agreement, the Construction Industry Arbitration Rules shall prevail.

b. In the event of a dispute or breach of the terms of this agreement by either Owner or Contractor, liability of the breaching party shall be limited to actual damages incurred from such breach. Neither party shall be liable to the other for special, indirect, consequential, exemplary or punitive damages arising out of or related to the agreement.

c. Notwithstanding 7.1(b), in the event Contractor is reasonably required to engage legal counsel, at any stage, to enforce any of the Contractors rights and/or any provisions of the Contract Documents, or to defend against a claim made under this Agreement by Owner, Owner shall pay to Contractor all cost and fees associated with its representation and/or Arbitration.

Based upon a reference, we asked Galt Construction to look at some leaks I had at a building I am renovating. He came, looked and said he understood where the leaks were and what was needed to fix them. He gave me a bid that I eventually accepted. He performed the work on the roof that he said would fix the leaks, but the roof continued to leak (he did fix a percentage of the leaking). We had great difficulty getting him to return follow up calls and to address the unfixed leaks. Finally he proposed something to fix the ones he missed, but wanted to charge me more. I did not believe it was right to charge me. Then, before doing that he came back and wanted to raise that extra price by a lot. I would not agree to that. I found another roofer to fix what he missed at less than half of his extra bid. I believe the places he missed were obvious and should have been fixed by him at no extra charge. My judgment is that his service was unprofessional and that he did not stand behind his work. I will not use him again and do not recommend him. I'm sure his small print in the contract protects him legally but contracts cannot monitor integrity.

Charlie M
President
Evergreen Equity Corp

Galt Construction Response • Jan 23, 2019

We were contracted to do leak repairs at the building in question, which had substantial roof leaks. During the initial discussions with the property manager, written proposals, and the written contract it was stated that roof leak repairs were not warranted. The repair contract was also written to state the quantity and areas to be repaired so that if future leaks occurred, we would know if we were chasing old or new leaks. We were successful in stopping all but two of the old leaks, and one new leak was later discovered. A scope of work was discussed, a price to do it was given, and work was scheduled. We were later told that we were not to proceed with the work. The building owner sent us a letter saying that he was unsatisfied with our work and our pricing, but wanted to go ahead and reschedule the work. Just like someone has a choice in choosing a contractor, so the contractor has a choice in who they work for. We chose not to do any further work for this customer.

Customer Response • Jan 29, 2019

I believe one can see the inconsistency in this company's response. They are correct in stating that additional work was scheduled and then later that they were told not to proceed. The reason they were told not to proceed is because the owner met with me after his initial work did not fix the roof (as he stated it would), and we walked the roof. He agreed to do additional work that he said needed to be done and told me he would only charge what the materials and labor were . He said that would be $2-300 in front of witnesses. We went over exactly what he said needed to be done. I agreed believing that he realized he had missed areas and was trying to make amends. Then, later and after becoming non responsive to the management company, they sent a "formal quote" of about $2,000.00. By this point I had lost all confidence in their integrity and as he said, told the management company to tell the company not to proceed, as he stated in his reply. Therefore, his statement "We chose not to do any further work for this customer." is inaccurate or at the best misleading. Whether he made that decision or not is irrelevant as we had already told him he would not work for us again. The fact that the company who did work on the roof following his work fixed the roof speaks volumes (at a much lower price). Especially given that what he suggested doing was not the problem. Another misdiagnosis by this company as I understand it. It seems many contractors have so much business right now that they bid these jobs with high profits and then do not follow through. It's very sad.

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Address: 7200 W University Dr STE 200, McKinney, Texas, United States, 75071-7204

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