Galva Well Svc

Bedford Paving (“Bedford”) values the opinions of its customers.? For the following reasons, however, Bedford denies Ms [redacted] 's assertions.? Back in January 2017, a property manager for the Homeowner’s Association? in which Ms [redacted] lives contacted Bedford for a price to have a private road sealedBedford does not perform any sealing workIt is a paving and asphalt contractor.? As such, Bedford referred this inquiry out to a sealer with whom it does business.Subsequently, as Bedford understands it, the sealing company was asked by the Homeowner’s Association to also provide sealing prices for each individual homeowner's driveway and inquired about whether a group discount could be offeredThe sealing company provided prices for the interested individual drivewaysWe also understand that they provided discounts so long as each homeowner signed to have their individual driveway sealed.? In other words, the sealing company provided a group discount, so long as each homeowner contracted to have their driveway sealed.? After that, because Bedford was the initial point of contact, homeowners called Bedford to inquire about the price differences between each of the homeowner’s individual driveway estimatesBedford explained that each price is dependent upon the size of the drivewayWe further explained that each driveway price with calculated based on a pure square footage calculationNothing more.? So the more square footage - the higher the price.? The calls continued.? And Bedford received even a few complaints about the individual driveway price.? Bedford communicated this to the sealing company and because the calls were becoming a bit intrusive to Bedford’s business, the sealing company indicated, it was no longer interested in performing the individual driveway work at a discounted rate.? Four months went by.? Then in April, as is customary when the weather warms, some of the homeowners contacted us to have their individual driveway sealed againThis time, since not all of the homeowners agreed to have their individual driveway sealed, so a full price was given - again based on pure square footage.? ? Apparently, a few members of the neighborhood opted to pay full price.? This, apparently, is what Ms [redacted] witnessedNone of these homeowners were given a reduced rateMs [redacted] was free to contact our office for a full price estimateBut neither Bedford nor our sealing contractor was obligated to offer her a customized discount at any time.? The deal with the homeowner’s association was that a group discount would apply, provided all homeowner’s agreed to sign.? This did not happen.? ? Thank you.? I am available at your convenience.? ? ? Law Firm [redacted] ***? ***? [redacted] ? [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,*** *** I had read Bedford paving response and it had nothing to do with the price nothing was mentioned about the price when I had called the company I had asked that I would like to have my driveway done she told me, the girl in the office, that because of complaints that they were doing no driveways on my street so I figured I'll see if I can get another company to do it the whole reason of having it done by Bedford paving Because of convenience, when I saw the driveways on my street being paved the same time the private drive was being done I couldn't understand why she said no to me, again it had nothing to do with the price she had said they were doing no driveways on my street because of complaints

Bedford Paving (“Bedford”) values the opinions of its customers. For the following reasons, however, Bedford denies Ms***'s assertions. Back in January 2017, a property manager for the Homeowner’s Association in which Ms*** lives contacted Bedford for a price to have a
private road sealedBedford does not perform any sealing workIt is a paving and asphalt contractor. As such, Bedford referred this inquiry out to a sealer with whom it does business.Subsequently, as Bedford understands it, the sealing company was asked by the Homeowner’s Association to also provide sealing prices for each individual homeowner's driveway and inquired about whether a group discount could be offeredThe sealing company provided prices for the interested individual drivewaysWe also understand that they provided discounts so long as each homeowner signed to have their individual driveway sealed. In other words, the sealing company provided a group discount, so long as each homeowner contracted to have their driveway sealed. After that, because Bedford was the initial point of contact, homeowners called Bedford to inquire about the price differences between each of the homeowner’s individual driveway estimatesBedford explained that each price is dependent upon the size of the drivewayWe further explained that each driveway price with calculated based on a pure square footage calculationNothing more. So the more square footage - the higher the price. The calls continued. And Bedford received even a few complaints about the individual driveway price. Bedford communicated this to the sealing company and because the calls were becoming a bit intrusive to Bedford’s business, the sealing company indicated, it was no longer interested in performing the individual driveway work at a discounted rate. Four months went by. Then in April, as is customary when the weather warms, some of the homeowners contacted us to have their individual driveway sealed againThis time, since not all of the homeowners agreed to have their individual driveway sealed, so a full price was given - again based on pure square footage. Apparently, a few members of the neighborhood opted to pay full price. This, apparently, is what Ms*** witnessedNone of these homeowners were given a reduced rateMs*** was free to contact our office for a full price estimateBut neither Bedford nor our sealing contractor was obligated to offer her a customized discount at any time. The deal with the homeowner’s association was that a group discount would apply, provided all homeowner’s agreed to sign. This did not happen. Thank you. I am available at your convenience. Law Firm *** ** *** *** *** *** *** *** *** *** *** *** *** ***