Sign in

Gander RV & Outdoors

151 Market Square Blvd, Tyler, Texas, United States, 75703-8024

Sharing is caring! Have something to share about Gander RV & Outdoors? Use RevDex to write a review

Gander RV & Outdoors Reviews (%countItem)

I ordered a item from Gander outdoors and according to there site it was to ship within 2 to 3 days. After 5 days I called Gander customer service and was told the items was coming from someone other than gander and would be drop shipped. The guy I spoke to stated he would check to see what the hold up was and would call me back. Well guess what no call back was received. So the next day I call back only to be placed on hold for 30 minutes so the lady could find out why the item had not shipped. After holding I was told that she had located 2 phone numbers for the company that it was coming from and neither number was any good. I then asked to cancel the order and was told she would transfer me to another customer service representative. I was then on hold for another 20 minutes then the line was disconnected. I then called back and held for another 15 minutes and after finally speaking with someone she tells me the item has not shipped and she will send a cancellation for a refund. I asked for a expedited refund and was told it would be 48 to 72 hours. I then asked for the phone number to corporate and was told she could transfer me but could not give me the number. The lady that I spoke with at corporate or who knows where I was transferred to agreed that the answers I had received was not acceptable and offered to transfer me yet again to expedite my refund. I then got a voice mail and I left a message with my number. I am still waiting for that call. Why was I charged before the item was shipped? Any way use caution with these people.

+1
Check fields!

Write a review of Gander RV & Outdoors

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Gander RV & Outdoors Rating

Overall satisfaction rating

Address: 151 Market Square Blvd, Tyler, Texas, United States, 75703-8024

Phone:

Show more...

Web:

This website was reported to be associated with Gander RV & Outdoors.




Add contact information for Gander RV & Outdoors

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated