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Gappsi Reviews (3)

Revdex.com: I believe the people at Cloud have done their job in terms of resolving my issueMy initial complaint was the lack of communication, not the faulty hot tubSince I sent in the complaint, the [redacted] of the company has taken care of the issueI appreciate [redacted] 's attention to the issue Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Dear: [redacted] and [redacted] I have been in direct contact with [redacted] , the manurfacturer of the wall stone making up my retaining wall.They advised me that the way you constructed my wall was done incorrectlyI was told by one of their representatives you should not of cemented the rows of wall stones togetherCementing the stones together created one solid ridged wall that is going to crack and fall apart every time the backfill behind the wall freezesThey advised me the way my wall should of been built was to use a construction adhesive on the top row of caps and the bottom row of stones only, every row of stone between the caps and bottom row should only be stacked on top of each otherMy question to you is are you going to replace the entire retaining wall the way I just described it and when will you start the job Sincerely, [redacted] And [redacted] ***

[redacted] ***No longer is in businessIt has no association any more with [redacted] located at [redacted] ***.Customers have no way to make a complaint against [redacted] [redacted] ###-###-####

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