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Gar Won Chinese Restaurant

5709 Tecumseh Road East, Windsor, Ontario, Canada, N8T 1E1

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Reviews Restaurants Gar Won Chinese Restaurant

Gar Won Chinese Restaurant Reviews (%countItem)

On December 31 2018 we ordered 3 combo 9 for $37.10, delivery.
The gravy for the chicken soo gai was tasteless. The sweet and sour sauce for the chicken ball was tasteless. The chicken fried rice had hardly on chicken in it. It was like flakes of chicken here and there. I bit into an egg roll and grease ran down my arm. They asked what kind of pop we wanted and we told them Pepsi and they said ok but sent coke. I can't drink that as it makes my glucose high. The whole thing was just awful.
I called the restaurant and a lady answered. I was trying to tell her what I wrote above. She kept cutting me off. She told me the gravy is tasty and that egg rolls are fried so of course they are greasy. She said what are you talking about our food is good. She was talking to a man in their language. I asked her if she was a manager, owner or employee, she told me it didn't matter who she was. She said other people like their food, their food is good and what am I talking about and she hung up on me.
Product_Or_Service: Chinese food
Order_Number: 00750/1

Desired Outcome

Refund I paid $37.10 for food for the three of us for New Years Eve. We couldn't even eat it. I would like my money back for it. I don't want food replacement.

Gar Won Chinese Restaurant Response • Jan 17, 2019

I'm so sorry my employee do the bad things. Next time in this case please talk to the owner or bring the food back to the restaurant we will do the full return. For this time I will return you back the money. Please let the costumes back to GAR WON Restaurant see the owner. She will return the money back to costume. Thank you.

Customer Response • Jan 25, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
I accept their response as that is what I wanted that night.
I appreciate that.
Thank you for your help.

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Address: 5709 Tecumseh Road East, Windsor, Ontario, Canada, N8T 1E1

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