Garage Door Specialists

If the customer wants to come pick up the keypad and install it himself, then I will not charge him the additional Thanks***

To Whom It May Concern:Mr [redacted] Called our shop in to have a garage door opener installed for at that time he asked if he could get a keyless entry with this operator which is normally not included in this priceWe agreed to throw in the keyless with the installIn Febwe received a call from Mr [redacted] inquiring about a 2nd operator to be installed in his garageHe wanted the same kind as we put in last time and no point did we discuss a keyless entryThis operator only comes with remotesHe then called back and talked to the office gal and asked if he purchased yet another operator if we could give him a discount at that point she came into my office and asked if this could be possibleI then took the phone call over and told him yes we can install operators and I will take off the price, and he agreed, again nothing was ever discussed about a keyless entryWe installed the operators and they paid with a check, the next day he called back and wanted to know where his keyless entrys wereI just happened to have taken that call and told him the keyless was not included with this operatorHe became very anrgy with me and said oh yes you will put this in, I said we can for an extra He then wanted to speak to the person he originally talked to so I had [redacted] call him back the next day [redacted] explained to him again that the keyless was not included, Mr [redacted] then proceeded to threaten the Company and said he would call the Police and the radio Station and tell them we are a fraudulent Company and not to purchase anything from here, he also said he would call the Revdex.comAgain he was told we can put the keyless entry in for an extra I already gave him off the operators, I cannot give our products away for free when there is a cost involved to usWhat I can do is have you pay full price for the operators so each and throw in keyless entry that can be programmed to both doors with separate codesthat is the only option.Thanks*** President

Bob is the best at his craft. He has been in business for a long time. Very reliable and stands behind his work. Extremely knowledgeable .