Garage Doors Unlimited Inc Reviews (5)
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Garage Doors Unlimited Inc Rating
Address: 13200 Kirkham Way #102, Poway, California, United States, 92064
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This company is so oriented toward customer service that when I had a door closing issue the phone rep walked me through troubleshooting and within minuted I had realigned the electric eye and had a fully functional door again, and no service charge or inconvenience of having a tech come out for $89.00!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
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Dear Mr. [redacted]: We always take an unhappy customer very seriously, and we are truly sorry for your trouble, inconvenience and expense. Although it is not industry standard to install an OSB bracket on that particular panel, in rare cases sometimes normal wear and tear can cause this to...
happen. We will reimburse you for the full cost to repair the door. Sincerely,Garage Doors Unlimited
Dear Mr. [redacted]:
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We always take an unhappy customer very seriously, and we are truly sorry for your trouble, inconvenience and expense. Although it is not industry standard to install an OSB bracket on that particular panel, in rare cases sometimes normal wear and tear can cause this to happen. We will reimburse you for the full cost to repair the door.
Sincerely,
Garage Doors Unlimited
PLEASE DISREGARD THIS COMPLAINT. I PLUGGED THE PLUG INTO THE INCORRECT OUTLET. GARAGE DOORS UNLIMITED DID A GREAT JOB WITH MY NEW DOOR.