It is very clear that in the emails they did not dispute providing a carfax-now have changed to the fact they do not provide those to their customersAlso, they had trucks in my price range as I noted with dates in my original complaintOne had a manifold leak and the other per the service man it needed all new brakes/pads/rotors among other issues with itSince the date I filed one month after visiting their dealership they have not received truck within my price rangeI have been consistent with all of my facts since day with timeline for accuracyI do not agree with their responseI am still requesting $3,due to negligent and bad faith business handling
3/22/2018GARCEAU AUTO SALES INCCHURCH STREETCHAMPLAIN NEW YORK 12919JOHN,We are responding to ID# [redacted] First of all we do not provide our customers with aCarfax with purchase of any vehicle we sell, we always give the opportunity for the customer toPull their own Carfax if they wish to at their expenseAlso at the time customer ID [redacted] notifiedUs with the information about the accident that was shown on a Carfax that she received from a dealerShe was trying to trade with, we agreed to give her full market trade value towards any vehicle we hadCurrently on our lot or any that would be coming inAt the time she came in we had two trucks in herprice range but didn't like either oneWe have received many trucks since and have not heard aresponse from herThank you for you time in this matter.Richard Garceau Owner
It is very clear that in the emails they did not dispute providing a carfax-now have changed to the fact they do not provide those to their customersAlso, they had trucks in my price range as I noted with dates in my original complaintOne had a manifold leak and the other per the service man it needed all new brakes/pads/rotors among other issues with itSince the date I filed one month after visiting their dealership they have not received truck within my price rangeI have been consistent with all of my facts since day with timeline for accuracyI do not agree with their responseI am still requesting $3,due to negligent and bad faith business handling
3/22/2018GARCEAU AUTO SALES INCCHURCH STREETCHAMPLAIN NEW YORK 12919JOHN,We are responding to ID# [redacted] First of all we do not provide our customers with aCarfax with purchase of any vehicle we sell, we always give the opportunity for the customer toPull their own Carfax if they wish to at their expenseAlso at the time customer ID [redacted] notifiedUs with the information about the accident that was shown on a Carfax that she received from a dealerShe was trying to trade with, we agreed to give her full market trade value towards any vehicle we hadCurrently on our lot or any that would be coming inAt the time she came in we had two trucks in herprice range but didn't like either oneWe have received many trucks since and have not heard aresponse from herThank you for you time in this matter.Richard Garceau Owner