Garcia's Appliance Sales & Service

Complaint: [redacted] I am rejecting this response because:this is another example of this person making things up and exaggerating the scenarioIn no way am I “harassing” youI have not called you or stopped by your officeI am using an appropriate forum to explain my grievance with you and how you conduct yourselfwhat I post is factyou came out, replaced a part and took my $It was the wrong part bc it did not fix my refrigeratorYou won’t back up your work, quickly defended yourself that it needed to be replaced without even listening and the told me how you couldn’t come back to fix it for free when I never even asked for thatAll I wanted was the service that I paid $for but instead I got you and a fridge with the same issue it had before you showed upYoure a crookRegards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:You are the one who got loud, yelled and hung up not meno threats were ever made so please stop making up liesIt’s real easy for you to claim this bs since you already got paidYou are nothing but a crooked thiefYou are taking the coward way out by claiming “scared” Ill show you my personal record, not once have I ever been in trouble with the law, EVERso yes I think you are being a coward? A person who doesn’t stand behind his quality of workYou guess at the problem, guessed wrong and won’t do anything to resolve itInstead you make accusations and claim to be “threatened” when that never happened just so you don’t have o go and fix your own mistakesCarma is a ***, and I can promise it will catch up with, if it hasn’t alreadyBecause you have been so quick to call out the “threatened” card I believe youve been down this toad before and you think this is your way out, instead of actually fixing your issuesbtw your office is in the middle of my work territory, since these “texts” aren’t doing me any good, expect a visit See you soon Regards, [redacted] ***

Thise is just one of manny Happy Costumers We service And We install Nothing But Brand New Original name brand Parts Honestly I am Not about bad Service But First of all I Did not Disrespect you in eny way I traid to talk to you sirHonestly Sorry about the hole night mare But we are human also and we make mistakes The only thing we could do only is replace the part we replaced but you also have to be considered of the whole Situation alsoYou called janWhen I Had Serviced Your Refrigerator on November . I under stand You Completele Sir well we Cant give you a refund but we can only fix it labor free but you would have pay for the part that is not working We only cover and replace the part we installed if thats whats wrong malfunctioned

Could You Please Stop Harassing me Sir Please

Complaint: ***
I am rejecting this response because:You are the one who got loud, yelled and hung up not meno threats were ever made so please stop making up liesIt’s real easy for you to claim this bs since you already got paidYou are nothing but a crooked thiefYou are taking the coward way out by claiming “scared”. Ill show you my personal record, not once have I ever been in trouble with the law, EVERso yes I think you are being a coward? A person who doesn’t stand behind his quality of workYou guess at the problem, guessed wrong and won’t do anything to resolve itInstead you make accusations and claim to be “threatened” when that never happened just so you don’t have o go and fix your own mistakesCarma is a ***, and I can promise it will catch up with, if it hasn’t already. Because you have been so quick to call out the “threatened” card I believe youve been down this toad before and you think this is your way out, instead of actually fixing your issues. btw your office is in the middle of my work territory, since these “texts” aren’t doing me any good, expect a visit See you soon
Regards,
*** ***

Complaint: ***
I am rejecting this response because:this is another example of this person making things up and exaggerating the scenarioIn no way am I “harassing” youI have not called you or stopped by your officeI am using an appropriate forum to explain my grievance with you and how you conduct yourself. what I post is factyou came out, replaced a part and took my $It was the wrong part bc it did not fix my refrigeratorYou won’t back up your work, quickly defended yourself that it needed to be replaced without even listening and the told me how you couldn’t come back to fix it for free when I never even asked for thatAll I wanted was the service that I paid $for but instead I got you and a fridge with the same issue it had before you showed upYoure a crook
Regards,
*** ***

Complaint: ***
I am rejecting this response because:this is not truewhen at my house you said we have months on your workMy wife was standing right next to me when I asked so I don’t care or understand why month is so important to youThis issue has been and currently is intermittentI had company come out before you but the noise had stopped when he was here so he couldn’t diagnose anythingAs I told you while you were here, the fridge at one point had tripped the breakerI had it turned back on a day before you showed up and it was working againSo even if the month mattered it comes and goes but even more important than that is you misdiagnosed the problem, I paid you $and I’m still left with a busted fridge, the part you put in obviously was not the correct part or I wouldn’t still have the exact same issuesYou basically robbed me of $bc I’m still in the same spot as I was before you showed up only $less in my AccountI never asked for anything free, but before even thinking that you may have been wrong you sputtered out how this wasn’t going to be freeWhen I questioned that you got upset with me and started raising your voicePlease don’t act like I had anything to do with thatAs of right now I do demand a refund bc you didn’t fix it and never offered to even look at it again without telling me it was going to cost me moreAs far as I’m concerned I you stole $from us, and as soon as you were confronted about your quality of work you got snotty and mad instead of actually exhibiting any sort of customer service and standing by your work.
Regards,
*** ***

We apologize for the inconvenience but Sir We have Knoledge that you took over a Month for this issue , Issues like this that involve your money back are with in hours or so ! We talked and honestly by talking to you I felt if my life was in jeopardy if I went to your houseWe told you that we
could help you but in case you needed a part that that was not provided only the Free Labor , and you sead that you wanted us to fix it for free ! Sorry For the inconvenience again but you also have to be understanding and not be ruud to people ! Thanks ITS HARD KEEPING THE HOLE WORLD HAPPY

I have the right to refuse Service if I feel threatened ! Sir

Complaint: ***I am rejecting this response because:this is another example of this person making things up and exaggerating the scenarioIn no way am I “harassing” youI have not called you or stopped by your officeI am using an appropriate forum to explain my grievance with you and how you conduct yourself. what I post is factyou came out, replaced a part and took my $It was the wrong part bc it did not fix my refrigeratorYou won’t back up your work, quickly defended yourself that it needed to be replaced without even listening and the told me how you couldn’t come back to fix it for free when I never even asked for thatAll I wanted was the service that I paid $for but instead I got you and a fridge with the same issue it had before you showed upYoure a crookRegards,*** ***