Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThe key points of our complaint are: 1) As a commercial car dealer, [redacted] and Garcia's Bus Sales should know the registration status of a car they are selling as it should be on the car's paperwork/documents when they bought it and in their inventory recordsThe lady at the DMV who helped us in registering the car told us that they ( [redacted] and Garcia's Bus Sales) should have known this factSo just because the license plate is missing the registration year sticker is no excuse for him to say he didn't knowI would even go to say that that sticker was removed to hide the fact that this car had not been registered in years and that would mean that the buyer would be incurring those registration back fees due to this2) When I asked [redacted] about the car's registration, his exact words were "the registration JUST expired in December 2016." Since he knew of the car's registration problem, this is a blatant lie and a breach of ethical standardsBoth my Mom and I bear witness to [redacted] saying thisWhen he said this, he and my Mom were standing beside the car while I was sitting inside the car in the driver's seatI understand that it's his word against ours as it was only us three around when he said this3) I asked [redacted] twice on how much much would the registration cost be - once on the phone when I first called and the second time when we were at his car lot while looking at the carI was not expecting a specific number nor to hold him to a specific number but to get an idea of dollar range amountHe said that "it should be around $200, maybe $250." Since he knew of the car's registration problem this is another part of the deceit regarding the problemIf he was honest, he should have mentioned that the car not not been registered since and we would have to pay several years of additional back fees when we went to the DMV to register the carI don't know if you know how it feels to be lied to and to end up with a financial burden because of that lie but that's how my Mom and I feel about thisYou can reach me at ***-***-*** or my Mom at ***-***-*** if you'd like to talk to us directly Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowThe key points of our complaint are: 1) As a commercial car dealer, [redacted] and Garcia's Bus Sales should know the registration status of a car they are selling as it should be on the car's paperwork/documents when they bought it and in their inventory recordsThe lady at the DMV who helped us in registering the car told us that they ( [redacted] and Garcia's Bus Sales) should have known this factSo just because the license plate is missing the registration year sticker is no excuse for him to say he didn't knowI would even go to say that that sticker was removed to hide the fact that this car had not been registered in years and that would mean that the buyer would be incurring those registration back fees due to this2) When I asked [redacted] about the car's registration, his exact words were "the registration JUST expired in December 2016." Since he knew of the car's registration problem, this is a blatant lie and a breach of ethical standardsBoth my Mom and I bear witness to [redacted] saying thisWhen he said this, he and my Mom were standing beside the car while I was sitting inside the car in the driver's seatI understand that it's his word against ours as it was only us three around when he said this3) I asked [redacted] twice on how much much would the registration cost be - once on the phone when I first called and the second time when we were at his car lot while looking at the carI was not expecting a specific number nor to hold him to a specific number but to get an idea of dollar range amountHe said that "it should be around $200, maybe $250." Since he knew of the car's registration problem this is another part of the deceit regarding the problemIf he was honest, he should have mentioned that the car not not been registered since and we would have to pay several years of additional back fees when we went to the DMV to register the carI don't know if you know how it feels to be lied to and to end up with a financial burden because of that lie but that's how my Mom and I feel about thisYou can reach me at ***-***-*** or my Mom at ***-***-*** if you'd like to talk to us directly Regards, [redacted]