Garcinia Fulfillment

I recently tried to cancel my subscription to this company for their product. I called and spoke to a woman (didn't get her name) and told her my reasons why I wanted to cancel and she went ahead and said that she would cancel my order and I would not be charged. She also was trying to give me their "new" discount for that product but upon hearing this I told the woman THREE times that I just wanted to cancel this product and not get charged anymore. At this point I could hear her tone change and she started sounding annoyed that I was asking THREE times about canceling; before we hung-up, she verbalized that I would not get charged anymore.
A month later I'm charged for the product and I call the customer service and speak to Mike and we get disconnected. I call back and speak with Cindy and tell her the whole story over again, letting her know how unpleased I am to have to call the company for something I thought I had handled. Cindy starts speaking and was mumbling, so I tell Cindy, "I'm not understanding what you're saying." Low and behold, her response is, "Ma'ma, you do understand me, you just don't want to." That was pure shock...you're in customer service, CINDY! You don't speak to a customer like that! Cindy did not even try to apologize or refund my money on a product I was charged for and still haven't received; and of course her supervisor was "busy" if they even have one. Horrible customer service!!!!!!