We apologize for the inconvenience you have experienced regarding your trial purchase of our productsWe want to rectify this situation in the best possible way so the outcome will benefit both the customer and our business 10pt;"> I was unable to locate an account with the name " [redacted] ", but I did locate a " [redacted] " and the dates match up with [redacted] datesIt appears " [redacted] " has been refunded $on 3/21/2016, and two other orders are currently under Chargebacks as of 4/28/2016, in which case, it is no longer in our hands, but the chargeback division and her bankUntil the customer can provide documentation stating she has lost the chargeback case, we cannot refund anything else If there is anything else I may hep with, please let me know! Thank you Sincerely, Joann F [redacted] NutriHealth, LLC
We apologize for the inconvenience you have experienced regarding your trial purchase of our productsWe want to rectify this situation in the best possible way so the outcome will benefit both the customer and our business 10pt;"> I was unable to locate an account with the name " [redacted] ", but I did locate a " [redacted] " and the dates match up with [redacted] datesIt appears " [redacted] " has been refunded $on 3/21/2016, and two other orders are currently under Chargebacks as of 4/28/2016, in which case, it is no longer in our hands, but the chargeback division and her bankUntil the customer can provide documentation stating she has lost the chargeback case, we cannot refund anything else If there is anything else I may hep with, please let me know! Thank you Sincerely, Joann F [redacted] NutriHealth, LLC