Garden City Heating & Cooling

Bette [redacted] Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Friday, Decembe [redacted] 26, 2:PM To: drteam Subject: ID [redacted] S [redacted] M [redacted] Blvd Unit [redacted] , TX [redacted] Dea [redacted] S [redacted] M [redacted] : This message is in regard to you [redacted] complaint submitted on 9/28/8:46:PM against SERVPRO of Friendswood/Pearland You [redacted] complaint was assigned ID [redacted] You recently filed a complaint on the above mentioned company The last we heard from you the issue was not resolved Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possibleAre the issues resolved? ____________Yes _____X________No If yes, when was the issue resolved? ________________________________________________________________________________...⇄ If no, what issues remain outstanding? Serv Pro delivered my television and it turned itself off afte [redacted] being on fo [redacted] hours and would not turn back on howeve [redacted] they have picked the television back up from me today (12/26/2014) to return it to the repai [redacted] shop Did you eve [redacted] file you [redacted] case through the court system? ___No__________ If so please include a copy of you [redacted] filing o [redacted] judgment fo [redacted] ou [redacted] filesSignature: S [redacted] M*** Date: 12/26/Please respond just as soon as possible to this inquiry Feel free to email the information to [email protected] ; make sure to reference you [redacted] case numberRegards, S [redacted] M [redacted] Regards,