[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I have been contacted by representative Tracy *** who has been immensely courteous and helpfulAs soon as I can confirm, that my account has been charged, I will consider the matter resolved
Revdex.com Case # [redacted] have spoken with Mr [redacted] and explained about his billed charges and the patient responsibility. I explained about his benefits and how the front desk checks the benefits and is collecting the copay if it is owed. I did go over the consent terms and...
policies that he signed as well, he is now understanding that he is responsible for the bill because his deductible was not met. I did offer to reduce his bills to $803.65 and $450.00, these amounts were reached after some negotiating. He was very thankful for explaining how emergency room billing works and Mr [redacted] will be calling me back to make his payments.
Patient did make a payment to [redacted]. Win & Associates sent the payment to [redacted] to be processed ,[redacted] informed us the payment was declined. We have called the patient this morning to see if she has another form of payment someone may have transpose a number, but we are...
waiting on a call back from the patient to see if we have the correct information. Again Win & Associates does not run credit card payments, we take the information over the phone and sent the information to the facility to be processed. We would like to get this taken care of today, the patient can also contact me I'm the CEO of the billing company. My direct number is [redacted].Thanks
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I have been contacted by representative Tracy *** who has been immensely courteous and helpfulAs soon as I can confirm, that my account has been charged, I will consider the matter resolved
Revdex.com Case # [redacted] have spoken with Mr [redacted] and explained about his billed charges and the patient responsibility. I explained about his benefits and how the front desk checks the benefits and is collecting the copay if it is owed. I did go over the consent terms and...
policies that he signed as well, he is now understanding that he is responsible for the bill because his deductible was not met. I did offer to reduce his bills to $803.65 and $450.00, these amounts were reached after some negotiating. He was very thankful for explaining how emergency room billing works and Mr [redacted] will be calling me back to make his payments.
Patient did make a payment to [redacted]. Win & Associates sent the payment to [redacted] to be processed ,[redacted] informed us the payment was declined. We have called the patient this morning to see if she has another form of payment someone may have transpose a number, but we are...
waiting on a call back from the patient to see if we have the correct information. Again Win & Associates does not run credit card payments, we take the information over the phone and sent the information to the facility to be processed. We would like to get this taken care of today, the patient can also contact me I'm the CEO of the billing company. My direct number is [redacted].Thanks