Garden City Mazda

I arrived this morning to pia brand new CX-GT AWD Crossover which I "thought" I purchased on Saturday, from Raydenisse P [redacted] (salesperson) We agreed on a monthly lease price, it was seconded by a sitting manager & it was handshakes all aroundExcitedly, as I left the dealership, I phoned my children to tell them Daddy had just bought a new car!!!!! I told them I was picking it up on Monday & that right after school we would go for a rideWhen I arrived at the dealership this morning, MsP [redacted] was all smilesShe went over all the new features, etcI was then escorted back to the leasing manager's office where I was told that the dealership could not offer me the terms I was quoted due to credit concernsThe first thing I told MsP [redacted] on Saturday was that my credit was sub-parShe smiled & said no problem, " [redacted] " That reassured me to no endFast forward to today, when my payment per month skyrocketed nearly $I said, I thought we had a deal made on Saturday, handshakes & allEveryone just threw up their shoulders, tails between their legs & said it was out of their hands & the bank had the last wordSo dejectedly, I did not leave with a new car, have a knot in my stomach & am infuriatedPlease do not under any circumstances think about dealing with this institutionThey are disingenuous, unprofessional & deceitful!

To whom it may concern, I hope all is well Garden City Mazda refunded the consumers debit card in the amount of $ Thank you for your help in resolving this consumers compliant If you have any questions don't hesitate to contact me directly Best, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Garden City Mazda provided a refund in the amount of $to *** *** to her satisfaction. Thank you in advance. Best,*** ***General Manager

Revdex.com:At this time, I have not been contacted by Garden City Mazda regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Garden City Mazda will be mailing a refund to [redacted] for his diagnostic charge.  The quoted  cost of the job was to replace the whole ignition cylinder so the key can work again. [redacted] will receive his refund by check immediately.Paul P[redacted]Garden City Mazda

Review: Garden City Mazda took a $200 dollar deposit from me one year ago when I was looking to lease a Mazda CX-5. The saleman was [redacted].

I found out 2 days later that I was not approved for the lease and the [redacted] tired to get me approved for purchase of the vehicle with 9 banks to against my wishes. I never wanted to purchase a vehicle.

My credit was destroyed because of the [redacted].

They have yet to return my deposit. I have been trying to get my deposit back and [redacted] will not give back my deposit.Desired Settlement: I want my $200 deposit

Business

Response:

To whom it may concern,

I hope all is well.

Garden City Mazda refunded the consumers debit card in the amount of $200.

Thank you for your help in resolving this consumers compliant.

If you have any questions don't hesitate to contact me directly.

Best,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,