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Garden Spot Mechanical

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Garden Spot Mechanical Reviews (3)

[redacted] < [redacted] @***.com>12:PM (minutes ago)to Dean, me, *** Dear Dean:Thank you for your voicemail yesterday, June 8, 2016, which you left on our home telephone number, ###-###-####From the message you left, you communicated that your company will:Reduce our balance to zero (0) and that no outstanding monies will be due to Garden Spot Mechanical.You mentioned destroying the check sent to youYou may do so; however if it is still in your possession I would prefer the check returned to me by mail (whole, or torn)Please mail this to my attention at [redacted] ***, Lancaster, PA, ***.I will expect to see a revised balance statement in the mail that reflects a zero (0) balance, along with the returned check, After receipt of these documents, I will consider the matter resolvedI have cc'd the Revdex.com, which has assisted me in this matter, to keep them updated with the current status.Sincerely, [redacted] ***

June 8, 2016Statement of services: -GSM serviced the HVAC system and found a component failed on the aged unit. -We provided an estimate for the repairs and the owner approved the repairs. -The invoice included all costs associated with the repairs. We acknowledge the actual cost of the repair did exceed the estimate. -We were unaware the owner had any other issues with the HVAC system until they informed us of their decision to have the HVAC replaced by another contractor. -We regret not servicing the HVAC system to the owner's satisfaction. -We apologize that we failed to accurately estimate the cost of the repairs, and for not recognizing that it may be best for this system to be replaced.In response to the complaint, Garden Spot Mechanical Inc. will credit the customer account S 720.00 (amount owed on account) and return check # [redacted] for amount $237.00. We will consider the account paid in full.We apologize and regret not providing satisfactory service.Sincerely, Garden Spot Mechanical Inc.Dean E.President

[redacted] <[redacted].com>12:54 PM (48 minutes ago)to Dean, me, [redacted] Dear Dean:Thank you for your voicemail yesterday, June 8, 2016, which you left on our home telephone number, ###-###-####. From the message you left, you communicated that your company will:Reduce our balance...

to zero (0) and that no outstanding monies will be due to Garden Spot Mechanical.You mentioned destroying the check sent to you. You may do so; however if it is still in your possession I would prefer the check returned to me by mail (whole, or torn). Please mail this to my attention at [redacted], Lancaster, PA, [redacted].I will expect to see a revised balance statement in the mail that reflects a zero (0) balance, along with the returned check, After receipt of these documents, I will consider the matter resolved. I have cc'd the Revdex.com, which has assisted me in this matter, to keep them updated with the current status.Sincerely,[redacted]

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Address: 336 Hostetter Road, Manheim, Pennsylvania, United States, 17545

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