Garden State Apartments

We will be issuing payment in the amount of $to the customer in the form of a check that will be mailedPlease provide Garden State Apartments with a mailing address to send the check to We hope this will be enough to resolve this complaint Kindest regards, Garden State Apartments Management Team

[A default letter is provided here which indicates your acceptance of the
business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.My address is:
** *** ***
*** ** ***
Regards,
*** ***

Garden State Apartments would like to resolve this complaint by issuing a payment of $65 to the consumer. The payment will be in the form of a check and will be mailed to the consumer.
We hope this will resolve any issues that are related to this complaint.
 
Kindest...

regards,Management Office

Good Morning [redacted],   My name is Nate H and I work with Garden State Apartments. This email is in regards to Complaint ID [redacted]. Garden State Apartments maintains an online listing for numerous apartment communities throughout  New Jersey.   We offer a $100...

reward  to individuals who sign a lease with one of our listed properties.  We offer this based on a pay per lease contract with the listed apartment community.    It appears that [redacted] signed a lease with an apartment community listed on our sight. Per our protocols, we sent the management company an invoice in June to be compensated for the lease signed by Mr. [redacted]. They, however, are claiming that they canceled their contract with us and have refused to make payment to Garden State Apartments.  As a result, we are unable to pay Mr. [redacted].  We are in communication with the apartment community and seeking the funds which ultimately allow us to pay Mr. [redacted].      Nate H  Senior Resident Recruiter / Operations Associate / Partner

Sorry for the delay. We would like to send the complainant a refund for her requested amount and hopefully this will be able to resolve the dispute. All we need is a mailing address and a check will be sent out.

We will be issuing payment in the amount of $100 to the customer in the form of a check that will be mailed. Please provide Garden State Apartments with a mailing address to send the check to.
 
We hope this will be enough to resolve this complaint.
 
Kindest regards,
Garden State Apartments Management Team

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Review: I was going to rent a 3 bedroom apartment from Capstone which is a division from Garden State Apartments and had paid $65 for the application fee and put down a deposit for that apartment. The day after I put down the deposit I was moved to another apartment within the same complex in which I already lived. I made several calls to get my deposit back and had left several message with Garden State Apartments with no response. Luckily, another person moved into the room I was going to rent and I was able to get my deposit returned in full from him and the two other people I was going to room with. Almost a month later, I was charged an application fee of $65 again for the same application after I already told the landlord that I would not be moving into that 3 bedroom apartment. I made several attempts to get in contact with someone from Garden State Apartments to inquire why I was charged again for the same rental application. No one picks up the phone. I have left messages and no one has returned my phone call.Desired Settlement: I would like to receive a refund of $65 for the application fee.

Business

Response:

Garden State Apartments would like to resolve this complaint by issuing a payment of $65 to the consumer. The payment will be in the form of a check and will be mailed to the consumer.We hope this will resolve any issues that are related to this complaint. Kindest regards,Management Office