Garden State Chimney Roofing Gutters & Masonry

We have rectified this issue and [redacted] is satisfied with the final product Please contact him for confirmation.?

Great companyFun guysIntelligentWill recommend what they think is better and won't install or do a job if they don't agreeWe had a flagstone walkway and ripped it out to replace with a fanned out concrete walkwayWe also redid our landingWe get so many compliments on it that my brother actually called and had them do his walkway too

Garden State performed all work to the expectation of the homeowner and beyondThe agreement was for services rendered not additional services for a welderThe welder was a suggestion not stated as a to do.Not sure what the end game is just want to rectify this situation If we are now referencing legal I will have my attorney contact the homeowner but must insist items such as these not stop hinder our rating on Revdex.comThank You

[redacted] is extremely knowledgeable in the roofing business and his rates were very reasonable.his crew was very prompt in showing up on time also, they were very neat and clean.We recomend Garden State Roofing [redacted] ! [redacted] ***

The work Garden State was contracted for was successfully A recommendation was made for the railing but never promised as we are not that business We apologize for the delay in our response as our email was compromised

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am
rejecting this response because:he did not fulfill the obligation He said he would take the railing to a welder and have him look at it to see if he could extend the railing itself to fit into the steps He had promised several times to come over and do that but never returned phone calls after he got his payment He is lying and that's the bottom line Please let me know how to proceed at this time either through you or a legal recourse
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We were never informed of the issue and were only made aware via the Revdex.com notification. The work was completed to the customers satisfaction and we were paid in full We have contacted the customer to rectify if there is in fact an issue

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

This complaint has been resolved with the customer and completed Mr*** was to address this with the Revdex.com directly

Garden State was great. I called to get my gutters cleaned and got a appointment within a couple days when I was available.

They gave me a window of time when I made the appointment, called that day before they arrived, gave me a reasonable price for the cleaning after seeing the extensive gutter system on my house, worked so quickly I couldn't believe they were done already, gave me a frank assessment of the condition of my gutters, as well as a very reasonable price to replace them (which I already knew needed to be done). And, perhaps even more valuable than the gutter cleaning, because they know chimneys, they pointed out that my flashing was leaking, which can be an expensive issue if not addressed, as I well know.

Had a chimney liner installed. Very professional work, great price ! Workers were very nice and did a great job cleaning up. I would highly recommend this company!

Complaint: [redacted]
I am rejecting this response because:
he stated he would bring the railing to a welder to see if he could extend the part of the rail that goes into the cement.
He did not return calls, he did not come over and pick up the railing to bring it to a welder, he did not fullfill his obligation.
the Revdex.com had problems reaching him.
 
I am finished going back and forth with this.
Regards,
[redacted]

Garden State performed all work to the expectation of the homeowner and beyond. The agreement was for services rendered not additional services for a welder. The welder was a suggestion not stated as a to do.
Not sure what the end game is just want to rectify this situation.  If we are now referencing legal I will have my attorney contact the homeowner but must insist items such as these not stop hinder our rating on Revdex.com.
 
Thank You

Complaint: [redacted]
I am rejecting this response because:he stated he would bring the railing to a welder to see if he could extend the part of the rail that goes into the cement.He did not return calls, he did not come over and pick up the railing to bring it to a welder, he did not fullfill his obligation.the Revdex.com had problems reaching him. I am finished going back and forth with this.
Regards,
[redacted]

This issue is being rectified.  We have left over 6 messages to the customer and there had been no answer.  We finally reached the customers husband who allowed us to come and make the repair.   Never any animosity when doing business with Garden State and we welcome all our customers...

to call us back if there is ever an issue.  We value our business and our customers and always are here for any questions.  If there seems to be a communication issue we apologize as that was never our intention.

Garden State performed all work to the expectation of the homeowner and beyond. The agreement was for services rendered not additional services for a welder. The welder was a suggestion not stated as a to do.Not sure what the end game is just want to rectify this situation.  If we are now referencing legal I will have my attorney contact the homeowner but must insist items such as these not stop hinder our rating on Revdex.com. Thank You