Garden State Landscaping

Review: on 6 11 2013 I received an estimate for service from [redacted] of Garden State lANDSCAPING and tree service. I had trees, in my backyard, that needed to be cut down. the job was staeted but not completed. on 7 22 13 I gave [redacted] a check, [redacted], in the amount of $1150 and was told that the job would be completed. the issue is a tree branch with a hanging limb whivh needs to be removed. the check has clered and the work remains incomplete. I have called [redacted] on his cell phone and offive phone, and, as of this writing, have not heard from him, or his work crew.Desired Settlement: I would like the tree branch removed as promised on 7 22 13.

Business

Response:

We completed the work which appeared on the original contract. The branch she wants removed was in addition to the work done and she wanted it removed at no additional cost. I informed her that we would do it but when my crew was passing by her home and it did not interfere with the day. I did not give her a specific date that this would happen as my crew had a schedule to follow. [redacted] is on a list to be done.

Consumer

Response:

[redacted]

I am rejecting this response because:

I was never told there would be an additional fee. When [redacted] picked up the check he told me he looked at the work his crew did and would have removed the branch himself but did not have the necessary equipment at the time. There statement was "he would have the branch removed tomorrow," If it was a question of an additional fee, why was it impossible to reach him on his personal cell or at his place of business

Regards,