Initial Business Response /* (1000, 6, 2015/12/04) */
The [redacted] tour was cancelled due to extreme weather conditions,rain, flooding, sink holes etc. At this time our company is restructuring and have hired[redacted] whose firm has become our financial advisor.
We have had a series of setbacks...
which can be explained in the attached letter. We sent out the request for the [redacted] passengers to book on another tour if possible. We are working diligently to have this matter solved and to refund those that choose this route.
Initial Consumer Rebuttal /* (3000, 10, 2015/12/09) */
Good Evening,
The letter that you wanted me to see is the letter[redacted] that I had received and no it is not satisfactory.
Final Business Response /* (1000, 14, 2015/12/22) */
I have consulted with my accountant, who has advised me that with the [redacted], and [redacted] that it will be some time in the early months of[redacted] that we will be able to refund the money. Sorry it will take so long, but such is the situation, although we are in the process of possible bridge financing and a a new plan of action in the works.
Sincerely
[redacted]
Initial Business Response /* (1000, 6, 2015/12/04) */
The [redacted] tour was cancelled due to extreme weather conditions,rain, flooding, sink holes etc. At this time our company is restructuring and have hired[redacted] whose firm has become our financial advisor.
We have had a series of setbacks...
which can be explained in the attached letter. We sent out the request for the [redacted] passengers to book on another tour if possible. We are working diligently to have this matter solved and to refund those that choose this route.
Initial Consumer Rebuttal /* (3000, 10, 2015/12/09) */
Good Evening,
The letter that you wanted me to see is the letter[redacted] that I had received and no it is not satisfactory.
Final Business Response /* (1000, 14, 2015/12/22) */
I have consulted with my accountant, who has advised me that with the [redacted], and [redacted] that it will be some time in the early months of[redacted] that we will be able to refund the money. Sorry it will take so long, but such is the situation, although we are in the process of possible bridge financing and a a new plan of action in the works.
Sincerely
[redacted]